Experience Inc. Jobs

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Compensation:

$44,000/yr

Position Description:

Our purpose (Why We Exist) is to keep our region a great place to do business, work and live.

The individual in this position helps people get a job, keep a job or get a better job. The Career

Advisor provides professional advice to customers who want job search guidance, career advice or

placement. They will work to evaluate a customers background, training, and education to help

develop realistic career goals.

Responsibilities:

• Manages customers in their career exploration, including:
  • Developing a relationship with the customer,
  • Actively listen to determine customers employment-related wants and needs,
  • Identifying skills and abilities,
  • Evaluating their past work experience, as it relates to current goals, and
  • Conducting thorough assessments to identify customers strengths and address challenges.
• Collaborate to establish short and long-term employment and career goals.
• Leverage external and system resources to achieve the most effective outcomes.
• Advocates for the customer and provides other resources and contacts, when Workforce Solutions cannot meet the customers needs.
• Provide ongoing communication to ensure customers needs are met and maintains contact with the individual to coach and support, recognize benchmarks, and achieve goals.
• Helps customers access other services and resources they may want or need, including Workforce Solutions financial aid.
• Provide professional employment-related counseling and advice about local labor market information, career exploration tools, resources, and job search.
• Facilitate career events, presentations, and workshops associated with resume writing, interviewing skills, networking, and industry research

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Qualifications

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Qualifications:

• Bachelors degree OR at least six months of experience and transferrable skills may be substituted for each 15 hours of college credit up to two years OR four years of experience working at Workforce Solutions and a recommendation from current or most recent supervisor

Knowledge, Skills and Abilities:

Ability to listen to customers, analyze expressed need, suggest solutions, and an action plan

Provides exceptional customer service by understanding what the customer wants and suggesting viable options

Strong interpersonal communication skills; knowledge of strengths-based interviewing techniques; communicate orally and in writing at a business level

Proficient in Microsof

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