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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Howland -PRN

SUMMARY OF JOB RESPONSIBILITIES:

The Unit Clerk is a representative of the hospital. The Unit Clerk is responsible for coordinating communications, performing unit-receptionist activities, and accountable for routine clerical activities on a nursing unit. The Unit Clerk is responsible for directing the flow of information between nursing and medical staff, patient and family, and healthcare team and support services.

QUALIFICATIONS:

EDUCATION :

• High school diploma/GED.

• Typing proficiency as designated.

• Medical Terminology.

• BLS/Heartsaver EXPERIENCE:

• Experience in admitting, discharge, and clerical functions, medical record completion requirements, and transcribing orders.

• Completion of medical terminology courses.

• Computer literacy.

• Previous experience working in specialty area.Previous unit clerk experience or equivalent preferred. KNOWLEDGE AND SKILLS: Knowledge and skill required to perform the job responsibilities .

• Follows detailed written and oral instructions.

• Completes specific, routine tasks.

• Requires basic reading, writing, or simple arithmetic skills.

• May operate basic equipment/machinery. PROBLEM SOLVING/DECISION MAKING: The degree to which judgment and analysis must be exercised in planning, investigating issues, and evaluating alternative solutions to the challenges posed by the job. Deals with the nature of the decisions, the variety of problems, and how decisions are made in context of the typical requirements of the job.

• Makes decisions by reviewing defined alternatives.

• Receives assistance from standard procedures, co-workers, and/or supervisor(s).

• Abilility to prioritize multiple demands/requests in a fast-paced, changing environment. SCOPE OF IMPACT/ACCOUNTABILITY: The potential impact of actions on results of Humility of Mary Health Partners and the job’s accountability for achieving results.

• Impact is generally focused on intermediate work area. May also affect closely related activities in other work units or teams on a temporary basis.

• Influence is indirect and supportive in nature.

• Accountability is restricted.

• Activities are usually assigned by others. INTERPERSONAL COMMUNICATION: The nature and frequency of interpersonal human relations skills required by the job. The extent to which the job requires cooperation and tact in meeting or influencing others by phone, correspondence, or personal contact.

• Works independently.

• Interactions are generally brief and informal.Requires common courtesy. PRINCIPAL JOB ACCOUNTABILITIES:

Performs unit-receptionist activities including but not limited to: coordinates incoming, outgoing, and intra-unit communications; handles customer requests; may determine room assignments for patients, and inter-unit transfers; tracks assignment of staff due to census, etc. Coordinates clinical data collection via fax, printers, and tube system, and assures that documentation is placed on medical record and/or distributed to appropriate personnel. Performs discharge/transfer functions. Collects and enters appropriate data. Maintains medical record. Respects patient confidentiality. Assures completeness of chart (physician signature on orders and transcribed on documents). Thins and stuffs charts as needed. Copies charts as needed. Puts charts in Universal Chart Order before sending to Medical Records. Transcribes physician orders accurately as delegated by registered nurse. Takes charts to Medical Records to be copied and picks up films/CDs from Radiology. Attends monthly unit clerk meetings. Assists in orientation of new personnel. Maintains daily unit worksheet (ADT board and AWARIX). Emergency Department Unit Clerks responsible for maintaining Tracking Board. Works overtime as needed. Completes and updates Medical Pages as needed. Communicates with appropriate individuals regarding clean and dirty beds. Performs computer order/entry functions. Enters patient billing as required. Coordinates the ordering of supplies per par levels. Provides friendly assistance to patient’s family and visitors. Answers phones and nurse call lights courteously, and quickly addresses the caller’s needs. Observes universal precautions and isolation procedures. Maintains aseptic technique. Performs limited patient care activities. Transports ambulatory/wheelchair patients as directed by the RN. Keeps work area neat and clean. Observes and initiates maintenance requisition to repair equipment, furniture, and building fixtures. Performs other duties as assigned. May cross-train as health care associate, monitor technician or patient safety companion . Utilizes HMHP Intranet reference materials and policy/procedure manuals to facilitate job. Documents according to hospital policy using apoproved safe hospital abbreviations. Holds self, employees and co-workers accountable for keeping patient safety the first priority in performing the essential duties of their jobs.

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com