OfferPad, LLC Solutions Coordinator in Houston, Texas
The Solutions Coordinator is responsible for providing support to Offerpad customers, internal agents and educating clients on Offerpad full suite of services. Provide concierge level services to real estate agents and their clients. This role will assist in creating marketing and organizing marketing materials; schedule showings and other appointments and manage transactions in a timely manner.
Assist in onboarding new team members
Attend weekly progress meetings to help teams stay on track
Manage CRS / Salesforce data entry and client follow up tasks
Schedule maintenance and repair work for properties
Respond and route leads via text, email and phone calls; help organize, track, follow up and nurture new leads and past clients
Collaborate with managers and other team members to create strategic objectives
Develop and oversee transaction plans and real estate projects
Evaluate dates, contract options, and prepare strategic direction
Support real estate agents in the maintenance, documentation and follow-up of all escrow related paperwork to ensure accuracy and timeliness
Complete all administrative tasks assigned by the broker, agent or client to help the entire process run smoothly
Physical Demands/Environment Factors
Requires extensive sitting with periodic standing and walking.
May be required to lift up to 20 pounds.
Requires significant use of personal computer, phone and general office equipment.
Needs adequate visual acuity, ability to grasp and handle objects.
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
May require off-site travel; possible out-of-state travel
3+ years experience in Real Estate and Project Management
A strategic thinker and highly analytical
Strong organization skills, accurate, and detail-oriented
Strong work ethic, ability to learn quickly and adapt to change
Excellent communication (oral and written) skills
Ability to take initiative and work independently to establish and manage work priorities, activities and timelines to achieve results
Exhibit sound judgment and swift decision-making skills
Exhibit strong attention to detail
Ability to think creatively and come up with solutions
Ability to critically review, summarize, and report findings and recommendations
PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way.
Active Real Estate License
Why Work with Offerpad?
It’s simple: We’re here to help. We help people by providing the best way to buy and sell a home. Period. If you’re passionate about helping people, too, in an environment where every day matters, where you’ll thrive on innovation, collaboration and recognition for your inspiring ideas and be rewarded for your results, then welcome home to Offerpad!
We're a fast-growing, fast-moving, compassionate customer-obsessed team of like-minded business disruptors who are continually challenging and changing the way traditional real estate works. We’re all about homes, not houses. Since 2015, we’ve grown from an entrepreneurial upstart in three markets to an industry-leading technology innovator with more than 500 happy humans working together to help customers in 900+ cities and towns across the country. As we continue to grow and expand, our goal remains the same: Make the process as seamless and stress-less as possible to help them move freely and enjoy the best customer experience available.
While we work hard to serve our customers – we have a 95% customer satisfaction rating and 84% Net Promoter Score -- we also work hard at taking care of one another. We’re family here, we work hard but we have a lot of fun. Our culture is one of inclusivity and support, one that values results, nourishes creativity and relishes -- and rewards -- each other’s success.
If home is where your heart is and making people happy is your passion, we welcome you to join our team of intrepid innovators, technology gurus, real estate experts and all-around great people at Offerpad! Check our current job postings below to see everything we have to offer!
Offerpad can offer you:
The opportunity to make a difference in a fast-growing, startup environment
Strong, collaborative team culture
Benefits, including medical, dental and vision coverage, 401(k)
Mileage reimbursement (where applicable for role)
11 paid holidays a year