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Houston Methodist Respiratory Services Coordinator - Nights in Houston, Texas

JOB SUMMARY

At Houston Methodist, the Respiratory Services Coordinator position is an advanced clinician who functions within a specific service line patient population or as Education and Quality Coordinator for the entire Respiratory Care Services. Responsibilities for this position include high level contributions at the bedside, unit level, service line level and across the institution, consisting of and not limited to: assessing unit needs related to Respiratory Care and inter-professional practice, quality assurance/ improvement activities, assisting with service line growth and development, assisting with development and implementation of new protocols, policies and procedures, coordinating unit education and serving as clinical resource. As a clinical content expert, the Respiratory Services Coordinator position assesses the clinical performance of staff, identifies education needs, develops and implements education programs, providing feedback to management on employee performance and progress. This position conducts quality assurance audits, identifies quality improvement opportunities and ensures adherence to clinical standards, policies and procedures for optimal patient/customer satisfaction.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED

Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

  • Provide personalized care and service by consistently demonstrating our I CARE values:

  • INTEGRITY: We are honest and ethical in all we say and do.

  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.

  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.

  • RESPECT: We treat every individual as a person of worth, dignity, and value.

  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

  • Focuses on patient/customer safety

  • Delivers personalized service using HM Service Standards

  • Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

  • Intentionally rounds with patients/customers to ensure their needs are being met

  • Involves patients (customers) in shift/handoff reports byenabling their participation in their plan of care as applicable to the given job

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 30%

  • Promotes a positive work environment, and working with Respiratory Leads and management, coordinates staff activities in assigned area/service line and/or for department to provide optimal patient care. Establishes and maintains formal and informal communication with partners, clinicians and department leadership to identify and report pertinent patient care information and data in a comprehensive manner. (EF)

  • Develops, trains and mentors team members to build competency of skills, knowledge and abilities to achieve a high level of department service. Assists in the coordination of clinical affiliations and student rotations. Maintains positive and open communication with staff and other departments, responding to employee, patient and physician concerns, taking appropriate action to address needs. (EF)

  • Effectively implements protocols and objectives with team members to result in optimization of staff performance, patient safety, and customer service. Provides feedback to management on team member performance, conduct, and progress. Develops skills of team members and continually assists with improving skills, performance and outcomes. (EF)

  • Facilitates problem resolution within the work unit.. Role-models conflict management skills, through peer-to-peer accountability, to drive improving department efficiencies and customer satisfaction. (EF)

SERVICE - 25%

  • Assists management with day-to-day operations by assessing daily department needs for the service line/hospital, working with Leads to reallocate resources, and providing communication to management of status, problems and other pertinent information. (EF)

  • Provides for the physical needs of patients, performing respiratory care procedures at the highest level of complexity and exercises independent judgment and execution of above average clinical skills in challenging procedures and patient care situations. (EF)

  • Develops individual patient care plans and monitors and adjusts activities of the assigned teams to ensure optimum patient throughput and patient experience for the service line and/or department. (EF)

  • Initiates service improvements to impact department score for patient satisfaction, through peer-to-peer accountability for service standards. (EF)

QUALITY/SAFETY - 25%

  • Assesses patients regularly, monitoring progress towards treatment goals, modifying goals, plan or program as indicated. Proactively anticipates the complications/limitations associated with certain procedures and addresses for optimum outcomes. Collaborates and communicates with the interprofessional team modifications to patient's treatment plan, progress, and discharge planning. Monitors the accuracy and completion of documentation of patient education and procedures performed in a timely manner in the patient record. (EF)

  • Assists in development and revisions of department policies and procedures. Ensures the maintenance of department database/records of all personnel in regards to in-service/educational/competency activities. Coordinates the development and implementation of a comprehensive staff development plan and orientation/competency process for all levels of staff in the department in response to department needs and issues arriving from the quality improvement process. (EF)

  • Conducts quality audits on equipment, processes, outcomes and team member performance. Proactively identifies opportunities for corrective action, leads process improvement providing recommendations, and contributes to meeting department and hospital targets for quality and safety. (EF)

FINANCE - 10%

  • Assists department management in product evaluations and utilization of existing products. Enters charges for services provided, and performs charges reconciliation as applicable. (EF)

  • Uses resources, staffing, equipment, and supplies, efficiently; reports and addresses variances as assigned. Self-motivated to independently manage time effectively and prioritize daily tasks and provides leadership to team members on effective and efficient utilization of time. Accurately reviews team members' time cards for management approval as assigned. (EF)

GROWTH/INNOVATION - 10%

  • Identifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals. Identifies and assists department leadership in scheduling of necessary in-services for department staff related to new products, changes in procedure, etc. Identifies and assumes responsibility of own learning needs, consults with healthcare team experts and seeks continuing education opportunities to meet those needs. Completes and updates their own individual development plan (IDP) on an on-going basis. (EF)

  • Provides guidance with development, implementation, evaluation of projects and shared governance activities. Develops and presents educational and formal training programs. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS

  • Associate's degree

EXPERIENCE REQUIREMENTS

  • Five years experience as a Respiratory Care Practitioner to include at least three years ICU level experience, ER, or lead/supervisor experience. May consider HM employee with four years experience, of which at least two years as a HM Respiratory Therapist demonstrating leadership abilities

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED

  • Registered as Respiratory Therapist by National Board for Respiratory Care (NBRC-RRT)

  • Licensed as Respiratory Care Practitioner by the Texas Medical Board (TMB-RCP)

  • One following Respiratory Specialty Credential: Adult Critical Care Specialist (ACCS), Neonatal Pediatric Specialist (NPS), Certified Pulmonary Function Technologist (CPFT), Registered Pulmonary Function Technologist (RPFT), Sleep Disorders Specialist (SDS), Certified Asthma Educator (AEC), Certified Tobacco Treatment Specialist (CTTS), or Registered Polysomnographic Technologist (RPSGT)

  • American Heart Association Basic Life Support (BLS)

  • American Heart Association Advanced Cardiac Life Support (ACLS)

  • American Heart Association Neonatal Resuscitation Program (NRP)*

  • American Heart Association Pediatric Life Support (PALS)*

*preferred, depending on area assigned

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

  • Ability to work independently; capable of handling challenging / difficult diagnostic procedures and patient care situations; demonstrates sound judgment and executes above average clinical skills

  • Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Respiratory Information Systems and Office software to maintain patient and exam documents

  • Exhibits strong interpersonal, teamwork and leadership skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers

  • Adapts to multiple ongoing priorities with minimal supervision including, organizing work flow and actively participating in problem-solving

SUPPLEMENTAL REQUIREMENTS

Work AttireYes/No

Uniform No

ScrubsYes

Business professionalNo

Other (dept approved) No

On-Call* Yes, as required by entity/department for operational need

*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.

Travel**

May require travel within Yes

Houston Metropolitan area

May require travel outside No

of Houston Metropolitan area

**Travel specifications may vary by department.

Please note any other special considerations to this job: ________

Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world.

The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.

Street: 6565 Fannin St.

Regular Shift: 3rd - Night

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