Experience Inc. Jobs

Loan Servicing Analyst

Job ID

169701

Posted

19-Jun-2024

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Capital Markets

Location(s)

Houston - Texas - United States of America

About the role

Responsible for performing general support functions for Portfolio Managers in the servicing of multiple portfolios of commercial real estate loans. Conducts research and financial analysis of properties, loans and portfolios.

What you’ll do

• Perform basic customer service functions of answering borrower's questions via email and telephone about their commercial mortgages, includes researching information to obtain proper answers

• Monitor delinquency reports and contacting borrowers for status on loan payments

• Monitor suspense reports and researching loan records to identify where funds received should be posted and contacting borrowers for reason for sending in funds

• Following up with borrowers on the status of required repairs and reporting results to Portfolio Managers and Lender clients

• Contacting borrowers to collect required operating statements, rent rolls and other financial reports

• Update internal loan servicing system and external ender client systems with status of various lender consent items

• Assist Portfolio Managers and Portfolio Analysts in the day-to-day functions of Portfolio Management as needed.

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

What you’ll need

• To perform this job, an individual must perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma or General Education Degree (GED) required with 0 - 2 years related experience. Bachelor's degree from a four-year college or university preferred.

• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

• Ability to calculate simple figures such as percentages.

• Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

• Intermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc.

• Decisions made with general understanding of procedures and company policies to achieve set results and meet timelines. Errors in judgment may cause short-term impact to co-workers and supervisor.

• You'll receive a comprehensive benefits package, 401k, paid time off and other amazing perks such as career growth.

Why CBRE?

A culture of respect, integrity, service and excellence crafts our approach to every opportunity!

We are guided by the needs of the cities we inhabit, the communities we build and the world we live in!

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)