Experience Inc. Jobs

Job Information

Stanley Black and Decker DEWALT Factory Service Technician in Houston, Texas

Job Title:

DEWALT Factory Service Technician


Houston TX USA - W Little York Rd

Title: DeWALT Factory Service Technician- Houston, TX

On-the job training provided; experience preferred but not required. This position is Non-Exempt and pays $16hr - $22hr depending on experience.


The Tool Repair Technician is responsible for repairing different types of portable power tools, pneumatic tools and other light construction equipment like compressors and generators within the following brands - DeWALT, Porter Cable, Bostitch and Black & Decker in our Factory Owned Service Center.

What We Offer:

  • A comprehensive benefits plan that includes medical, dental, life, disability, 401k, ESPP, vacation, paid holidays.

  • On-the-job training

  • Incentives tied to performance

  • Career advancement within technician role and overall service center


  • High school diploma or the equivalent and/or work-related experience

  • Possess mechanical aptitude and demonstrate repair experience if applicable

  • Ability to interpret mechanical diagrams, wiring schematics and printed servicing data;

  • Knowledge of electricity principles and air flow as it applies to a power source for power tools;

  • Ability to diagnose mechanical and electrical faults in power tools and equipment

  • Be dependable, reliable and need minimal supervision;

  • Ability to perform simple mathematical calculations;

  • Possess the ability to meet and maintain daily/weekly/quarterly productivity goals without sacrificing quality;

  • Result focused, goal driven and deliver results from an individual and team perspective;

  • Able to work Monday-Friday with occasional evenings and weekends as needed. Must be able to be flexible with work schedule


Maintenance & Repair:

  • Simple repairs to all portable electric and pneumatic tool, light construction equipment, & outdoor products

  • Troubleshooting tool failure--fully or partially disassembling unit to examine components for wear/defects and replacing parts that are worn or defective

Client Relations:

  • In certain situations, explain needed services to customer to gain approval to proceed

Safe Work Practices:

  • Assisting with maintenance of shop equipment and maintains clean and safe work environment

  • Inspect workplaces for safe working environments and report unsafe conditions

  • Properly inspect tools and equipment for safe operation prior to use, returning tools in good condition to appropriate storage area after use

Process Compliance & Administration:

  • Product testing completed repairs and ensuring quality of repair

  • Completing work orders using repair parts and labor to include pricing and pertinent customer information

  • Complying with all operating procedures & policies

  • Managing inventory by ensuring accuracy with parts and accessories

  • Perform miscellaneous tasks as directed

Stanley Black & Decker is an equal opportunity employer, and offers employees a competitive benefits package.


We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:

Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.

Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!