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USI Insurance Services Account Manager in Houston, Texas

Why USI?

USI is one of the largest insurance brokerage and consulting firms in the world. Something special is happening here with our more than 8,000 associates across the U.S. and abroad - and we invite you to learn more.

Unrivaled Resources and Support

The USI ONE Advantage® allows USI to deliver unique solutions to our clients. This value proposition provides unmatched growth and opportunity for our associates and, at its core, represents a significant investment in our people.

Unique Employee Programs and Deep Community Engagement

We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. Our annual community service initiative engages associates in hands-on regional service projects helping hundreds of thousands of people each year.

Industry-Leading Associate Rewards and Recognition

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day.

Committed to a Diverse and Inclusive Work Environment USI values diversity and is dedicated to ensuring a fair, diverse, and inclusive work environment for all. Our diversity and inclusion program, "I'm With U," advances these initiatives to champion our team members and the communities we serve.

Nationally Recognized as a Top Insurance Workplace

USI has been recognized as one of:

  • The Top Insurance Employers by Insurance Business America four years in a row (2018-2021).

  • Business Insurance's 2021 list of Best Places to Work in Insurance for the second year in a row.

  • Forbes Best Large Employers in America (2018-2019).
  • Ranked as one of Forbes Best Large Employers in America (2018-2019).

General Description: Manage 30 to 50 middle-market Commercial Lines insurance accounts as the day-to-day client contact. Activities include new and renewal marketing, fielding questions and requests and coverage review. Assist Sales Executives and Account Executives.


  • Provide proactive, personalized support toassigned Commercial Lines clients.

  • Provide insurance technical expertise to clientsand other members of the Account Management team.

  • Responsible for marketing and placement ofclient Commercial Lines insurance renewals.

  • Withassistance from Account Representatives, prepare client applications forreview.

  • Determinemost-appropriate carriers for market pricing.

  • Analyzeand compare carrier quotes and coverage offerings.

  • Makeinsurance program recommendations to clients.

  • Manage client renewal expirations and avoid anylapse in coverage.

  • Negotiate with carriers on behalf of clients.

  • Process policies, endorsements and audits asneeded.

  • Champion client cross-selling initiatives anddevelop customer accounts.

  • Represent client interests in internal USIaccount strategy meetings.

  • Delegate administrative client tasks to assignedAccount Representatives.

  • Respond to underwriters’ questions in a timelyand professional manner.

  • Maintain a high degree of accuracy in agency managementsystems.

  • Occasional in-person attendance at face-to-faceclient meetings.

Knowledge, Skills and Abilities:

  • 2-5 years experience in a Commercial Linesagency. College degree preferred.

  • Strong understanding of Property & Casualtyinsurance.

  • Must hold or be willing to earn Property &Casualty insurance license.

  • Industry designation such as ARM, CIC, CPCUpreferred

  • Comfortable with internet-based programs andMicrosoft Office products.

  • Knowledge of Sagitta / ImageRight preferred, butnot required.

  • Able to work in a fast-paced, team environmentwith minimal instruction.

  • Keep informed about industry information, technologyand trends.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

EOE including Disability/Veteran https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf