Job Information
Omni Hotels Host in Hot Springs, Virginia
Location
The Homestead
Our employees are what make The Omni Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.
Job Description
The Host / Hostess is responsible to manage flow of guest traffic in the restaurant's, and is expected to provide prompt and courteous service to all guests dining at the beautiful Omni Homestead Resort, both in person and over the phone. Hosts / Hostesses are responsible to greet all guests, engage in conversation when appropriate, and seat guests, accommodating special requests as feasible, ensuring an even distribution guests across servers' sections.
Responsibilities
Assist managers in opening and closing.
Answering phone calls.
Seating guests.
Control heavy volume at Restaurant entrances.
Knowledge of resort property.
Inform the guest about buffets & special events.
Attend to and anticipate guests needs.
Familiarization with menus.
Introduce server to guest.
Greeting guests.
Knowledge of daily specials.
Assign guest checks.
Any other requested task by leadership
Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine
Interior of resort, in all areas of the resort.
Exterior of resort with exposure to weather conditions.
Exposure to various hazardous chemicals.
Exposure to food items and beverages.
Qualifications
Strong written and verbal English communication skills
Must have current, or be willing to obtain before start, ABC and ServeSafe Certifications
Must be able and willing to stand for 8-10 hours each shift
Must be able to lift and carry up to 10lbs
Must be able to work a flexible schedule, with shifts including weekends, holidays and evenings
Previous guest / customer service experience
Knowledge of appropriate verbiage for fine dining setting (preferred)
Previous experience working as a host / hostess (preferred)
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
All Full-Time, Year-Round Employees of The Homestead receive medical, dental, and vision insurance options, in addition to resort-specific discounts on dining, rooms, retail, and activities. Join our team today!
Job LocationsUS-VA-Hot Springs
Posted Date1 month ago(4/1/2024 11:09 AM)
Requisition ID 2024-107712
of Openings 2
Category (Portal Searching) Food & Beverage