Job Information
Omni Hotels Doorperson in Hot Springs, Virginia
Location
The Homestead
Our employees are what make The Omni Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.
Job Description
To graciously welcome guests to the beautiful Homestead Resort offering them assistance with their baggage and directions to the Front Desk, while effectively managing the flow of traffic in and out of the Great Hall(lobby). The Doorman is typically the first employee the guest comes in contact with and this initial interaction is vital to the guest's experience.
Responsibilities
Greet guests and welcomes them to the resort.
Tags the baggage with the proper claim checks and gives the guest his/her claim ticket for the baggage.
Unloads the baggage from the car or taxi and brings it inside to the Bellstand.
Direct guests to the Front Desk.
Calls taxi for guests as needed.
Assists the Bell Captain with all luggage storage and retrieval.
Loads the baggage in the cars or taxis for departing guests, thanking them for choosing our resort.
Maintains a clean and orderly appearance of the work area at all times.
Controls the traffic flow in and out of the Great Hall(lobby).
Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.
And any other task as assigned by management
Qualifications
Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression on our guests
Excellent grooming and body language to represent the brand
Ability to multi-task
Ability to work outdoors in all weather conditions
Ability to lift 50 lbs frequently and work on feet entire shift
Must be able to drive manual and automatic transmission
Must have a valid driver’s license
Must have an excellent driving record (less than 2 moving violations in the last two years)
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Job LocationsUS-VA-Hot Springs
Posted Date1 month ago(4/2/2024 5:06 PM)
Requisition ID 2024-107459
of Openings 1
Category (Portal Searching) Front Office Operations