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Dell Lab Support Engineer 2 in Hopkinton, Massachusetts

Job Title

Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of ways – from installing and maintaining servers and storage equipment within the fast-paced lab computing environment, through to providing top-level technical expertise and support to engineering departmental users. What’s more, they work with engineering teams to create hardware configuration test plans in support of software development.

Join us to do the best work of your career and make a profound social impact as a Lab Support Engineer 2 on our IEO LabOPS team in Hopkinton MA.

What you’ll achieve

Start this section with a short paragraph giving an overview of the job in 2-3 sentences. Include the selling points of the role following this format approx.: As a [Job Title], you will be responsible for [include the main 1-2 key responsibilities in a summary]. You will work with [include the customer type/functional team] on [include project or technology or the impact].

You will:

  • Ensure lab orderliness, maintains accurate hardware inventory records and processes best practice procedures for lab operations.

  • Ensure proper cable standards for labeling and rack placement

  • Take proactive approach to discover and resolve problem when working on equipment

  • Good problem-solving skills.

  • Ability to work in a high-pressure environment.

  • Be resourceful and collaborate with team members

  • Power, networking, cabling, ESM changes, Infoblox change

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Bachelors College degree or 2-4 years equivalent work related experience

  • 2-3 years experience with Dell server and SAN technology

  • Customer Service relations

Desirable Requirements

  • Basic Host OS install and configure skills

  • SAN Fabric and iscsi knowledge

  • Basic networking skills

  • Server hardware knowledge

  • Dell server product knowledge

  • Dell array knowledge nice to have.

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

Application closing date: July 9, 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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