Experience Inc. Jobs

Job Information

SHI Vendor Manager - IT in Honolulu, Hawaii

Job Summary

The Program Manager - IT Vendor Management is a key role within the IT department. The Program Manager - IT Vendor Management will be responsible for creating and implementing a vendor management program to be used for negotiating new contracts including, but not limited to software publishers, cloud providers, and third-party implementation partners. This role will be instrumental in establishing a contract repository, maintaining the vendor catalog, performing audits to assess the usage/performance of vendors, tracking budgets and spend, onboarding new vendors, and offboarding existing vendors.

The Program Manager - IT Vendor Management will report to the Director of PMO and IT Communications and is a remote position with Home Office setup as determined by SHI management.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

  • Continuous professional growth and leadership opportunities.

  • Health, wellness, and financial benefits to offer peace of mind to you and your family.

  • World-class facilities and the technology you need to thrive – in our offices or yours.


Include, but are not limited to:

  • Work with IT teams to reduce their risk of a software audit and mitigate the risk of non-compliance

  • Work with IT Leadership to structure and negotiate with Tier 1 software vendors including Microsoft, Oracle and IBM on the following:

  • Cost reduction strategies

  • Increased discount negotiations

  • Reduction in the number of contracts with a single vendor

  • Consolidation, review, and/or re-negotiation of contracts to ensure improved alignment with IT’s near and long terms plans

  • Re-alignment of IT’s vendor relations and contracts following mergers, acquisitions, or divestitures to obtain optimal results

  • Review and re-negotiation of contracts to ensure that existing contract portfolios remain relevant to both IT and SHI

  • Engage with other SHI departments to collaborate in the delivery of integrated services

  • Attend, support, and represent SHI at conferences and events including industry events, SHI Summits and Webinars


  • Bachelor’s Degree or equivalent

  • Minimum 3 years’ experience managing vendor contracts

  • Minimum 3 years’ program management experience

Required Skills

  • Strong entrepreneurial spirit with a desire and willingness to “do whatever it takes”

  • Strong business acumen with a client-oriented, professional services mindset

  • Ability to work effectively within all levels of the organization, including C-Level executives

  • Strong leadership qualities with the ability to create an engaged and positive work environment

  • Ability to work both individually and in a fast-paced, high performance team environment

  • Exceptional written and verbal communication skills

  • Ability to create high-quality documentation with precision

  • Excellent analytical and research skills

  • Ability to successfully manage several projects simultaneously

  • Strong problem solving, organizational, and time management skills

  • Ability to multi-task and complete tasks with efficiency and accuracy

  • Creativity and innovation skills with the ability to think outside of the box and generate new ideas

  • Highly organized and methodical with meticulous attention to detail

  • Self-motivated with the ability to work with limited direction and oversight

  • Flexible with the ability to adapt to changing business priorities and deadlines

  • Willingness and ability to travel as needed

  • Ability to self-study and engage in independent work to increase job-related knowledge and skills

  • Desire to remain up to date with industry trends and current knowledge of top IT vendors

  • Passionate about building programs from the ground up

Preferred Qualifications/Skills:

  • Previous experience using the ServiceNow platform is a plus

Unique Requirements

  • Position requires up to 25% travel on an as-needed basis

Additional Information

  • The estimated annual pay range for this position is $70,000 - $100,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

  • Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Refer a friend to this job (https://careers-shi.icims.com/jobs/14252/program-manager---it-vendor-management/job?mode=apply&apply=yes&in_iframe=1&hashed=-336032949)

Need help finding the right job?

We can recommend jobs specifically for you!

Job Locations US-Remote

Requisition ID 2023-14252

Approved Min (Total Target Comp) USD $70,000.00/Yr.

Approved Max (Total Target Comp) USD $100,000.00/Yr.

Compensation Structure Flat Base

Category Information Technology