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Hawaiian Airlines Senior Architect, IT – Data and Common Services, Analytics Platform and Architecture in Honolulu, Hawaii

Requisition Number 21-1613

Post Date 10/1/2021

Title Senior Architect, IT – Data and Common Services, Analytics Platform and Architecture

Department Information Technology

City Honolulu

State HI

Part-Time No

Part-Time Weekend No


At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Overview

This group of most senior technicians are recognized within the broader staff for their deep level of expertise within one or more technologies. These individuals help to define the principles, standards and guidelines regarding the proper use and deployment of business applications, data and technology within the company. These individuals are informal leaders in the organization and as such require many of the “soft skills” found (in addition to their technical knowledge) in the Management job family. This family is highly leveraged across the company.

Key Responsibilities

  • Model desired organizational behavior as defined in the company values and leadership competencies

  • Cultivate and promote an organizational culture that provides for high performance, high morale, integrity, teamwork, and work-life balance

  • Lead, support and influence the achievement of the mission, goals, and objectives of the department and corporation

  • Contribute to technical design, decision-making, and tactical planning at the enterprise level

  • Influence technical designs at the enterprise level and actively participate in setting technical direction of the styles of computing

  • Actively participate in architecture governance (may be as a non-voting member)

  • Lead large development, installation or support teams and ensure the tactical implementation of computing styles and architecture

  • Lead solutioning/design sessions with a program perspective in association with all interdependent systems

  • Lead and facilitate the analysis, design, programming and implementation of viable solutions to highly complex business problems according to user specifications

  • Consult across multiple projects and technology areas at the same time to perform troubleshooting, root cause analysis, and solution implementation

  • Identify and resolve business issues related to projects by evaluating, recommending and presenting alternatives and then coordinating and executing issue resolution, escalation and follow-up as required

  • Identify measures or indicators of system performance, analyze trends to proactively prevent problems and identify actions needed to improve or correct performance, relative to the goals of the system

  • Work across projects to synchronize project plans, data analysis efforts and deliverables and to coordinate project activities across functions

  • Contribute to estimates, task identification and sequencing pertaining to complex technical project activities and overall project schedules

  • Respond immediately to production program problems and issues and manage resolution and escalation as required

  • Actively participate and contribute to future Infrastructure Releases and Middleware/Hub

  • Actively participate in checkpoint and design reviews

  • Work with Business, support or development teams in recommending process or system enhancements, including those that would minimize maintenance costs

  • Ensure that systems are functionally appropriate, technically sound and integrated

  • Ensure that chosen technology and coding solution is flexible, supportable, and requires minimal maintenance

  • Ensure that systems software are thoroughly tested

  • Develop or approve detail program specifications

  • Negotiate and manage customer and team relationships at a project level

  • Maintain focus on internal and external customer requirements and demonstrate a comprehensive understanding of customer needs

  • Present at a leadership level

  • Stay abreast of industry developments and emerging technologies to provide recommendations to Architecture Engineering groups

  • Other duties as assigned


Minimum Requirements

  • Bachelor’s Degree (in lieu of degree – 11 years of experience in Business, Engineering and/or IT environment)

  • 7 years of work experience in Business, Engineering and/or Information Technology environment

  • Prior experience leading project teams and guiding implementation efforts

  • Expert knowledge of computer or network systems hardware and software theory, practice, concepts and technology

  • Expert knowledge of technical/business environments

  • Ability to write code and advise the work of Software Developer Engineers

  • Understands Strategic Technical direction of:

    o Middleware

    o Systems Management

    o Enterprise Data & Access Layers

    o Pertinent Styles of computing

  • Understands the following:

    o impact of design decisions to the computer (performance, etc.)

    o technical behavior of the underlying operating system

    o technical behavior of the compiler and tools

    o ALL functional aspects of the tools and development environment

    o functional and technical behavior of the middleware and data layers

    o DevOps, deployment environments

    o packaging and distribution of the application

    o operations/run requirements

  • Ability to deal with complex technical issues and make appropriate trade-offs as required

  • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

  • Ability to design how a system should work and understand how changes in conditions, operations, and the environment will affect outcomes

  • Ability to influence technical direction across multiple projects or technology areas

  • Ability to evaluate and recommend emerging technologies and influence technical designs

  • Adaptable to change

  • Proficient knowledge of project management methodology

  • Sufficient business knowledge to assess impact of applied technology on customer’s business processes

  • Ability to review technical work of less senior staff

  • Must have received the COVID Vaccine by date of hire

/**All applicants are advised that post-offer and/or pre-employment drug testing will be conducted, and they must successfully pass the drug test. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn./

Preferred Qualifications

  • B.S./M.S. in Computer Science, Engineering, Information Systems

  • Expert level experience in a single technology area or broad system-level expertise across multiple computing platforms and technologies

  • Ability to recommend and influence improvements across Information Technology departments

  • Ability to drive and foster integration and communication across technology groups and projects

  • Ability to recognize and communicate patentable ideas

  • Industry experience

  • Technical expert with:

    o Modern data architecture comprised of centralized cloud-based data and cloud-based tools, including:

    + Analytic data warehouse such as Snowflake + Data visualization tools such as Microsoft PowerBI and Tableau + Business Intelligence platform such as SAP Business Objects + Data governance framework and tools

    o Inbound and outbound data integration methods, such as:

    + ETL/ELT + Batch file-based + API-based with MuleSoft for: # Events/messages # Ad-hoc API-based

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 17 years (2004-2020) as reported by the U.S. Department of Transportation and was named the #1 U.S. airline by Condé Nast Traveler’s 2021 Readers Choice Awards. Consumer surveys by Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi.

Now in its 92nd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 16 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Japan, South Korea, Sydney, and Tahiti. As a result of the COVID-19 pandemic, Hawaiian’s Auckland and Brisbane flights remain suspended.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Please view Equal Employment Opportunity Posters provided by OFCCP.

  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)