Job Information
Volcom Retail District Manager - Oahu, Hawaii in Honolulu, Hawaii
Title: Retail District Manager
From boutique-brand culture to big-box retail, Liberated Brands thinks differently and has global scale servicing over 60+ countries. With over three decades of experience in brand-building, we are enhancing what a full-service license model can look like. We focus on the fundamentals of designing, producing, distributing, and marketing our brands and products, but always leave room for the x-factors to lead the way. Our expertise spans all sales channels, from direct-to-consumer to specialty wholesale and everything in between, both physical and digital. This Liberated approach creates a unique and powerful balance between brand-culture and sustainable growth. Join us and experience the benefits of being truly Liberated.
WHAT YOU’LL DO:
Operations
Act as a liaison between the corporate and store teams, communicate effectively to share best practices
Achieve store and district sales goals and drive sales through targeted and measured activities
Monitor sales and motivate team to hit forecasted goals
Analyze and manage all areas of store operations including payroll and operational expenses
Drive the business forward and ensure consistency in operations throughout your district
Maintain detailed understanding of your stores’ day-to-day operations while ensuring they are aligned with the big-picture goals for the Retail division
Maintain a travel and expense budget in accordance with company policies and procedures
Travel and coordinate transportation to visit stores on a regular basis
Responsible for supervising multiple stores, possibly across multiple states
Merchandise and maintain company standards of all product on the floor
Monitor and control shipment and inventory, including transfers and markdowns
Direct and coordinate proper placement of items on sales floor and of back stock once received
Review and track sale records and reports to project sales
People/Talent Management
Manage your team by guiding, directing, and motivating them
Develop your team by recognizing talented staff and developing them for growth within the company
Maintain regular one-on-one meetings with Store Managers and lead weekly district meetings
Elevate and empower your Store Managers and store teams by being a support system and resource of knowledge and best practiceConduct annual performance reviews and address any ongoing performance issues. Partner with HR on employee relations issues, terminations, etc
Responsible for Store Manager hiring and training and supervision of all in-store hiring conducted by the Store Manager
Track store payroll budget, timecards, and scheduling, adjust schedule according to needs of the business
Uphold and hold team accountable for company policies, procedures, and corporate directives
Facilitate team meetings when needed
Strive to create an environment that embraces and values team building and development
Brand
Build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Store Team and Customers
Create an environment that values and represents the Liberated brand in a positive and inspiring manner
Resolve customer service issues and maintain a high-quality guest experience
Represent brands with actions and knowledge of products
Cultivate a fun, organized, efficient work environment and lead by example
Perform other duties as assigned
WHAT YOU’LL NEED:
5+ years’ experience in Retail Store Management with proven results
Multi-store management experience preferred, but not required
Bachelor’s Degree preferred but not required
Experience hiring, recruiting, and training of retail teams required
Visual merchandising experience preferred
Interpersonal, customer service, reporting and basic math skills
Be an effective team player
Strong people management skills
Strong leadership skills
Strong ethical behavior
Strong computer and POS system experience
Strong sales knowledge and training
JOB REQUIREMENTS:
Ability to travel domestically on a regular basis
Flexible schedule; ability to work days, nights, weekends and holidays
Must be located within the District he/she supports and be able to conduct regular store visits
Excellent communication with customers, store team, and corporate (in-person, phone, and email)
Communicate in a professional manner and provide direction/coaching to team
Ability to review and analyze reports, and be able to communicate findings effectively
Excellent Problem solving and critical thinking/comprehension
Ability to transport and position a minimum of 10 lbs
Ability to constantly move within the store and backroom
Ability to stand (or remain in a stationary position) for long periods of time
LIBERATED PERKS:
Collaborative culture with amazing family vibe
Discounts on Liberated Merch
Medical, Dental, and Vision Benefits (majority employer paid)
401k, including employer contribution
Surf and Snow Team Building Days
Summer Half Day Fridays
Paid Time Off
Referral Program
Liberated Brands is committed to fair and equitable compensation practices. The pay range for this role will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location.
We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law.
If you are unable to complete this application due to a disability, please contact Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or ADAaccommodations@liberatedbrands.com.