Experience Inc. Jobs

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Pension Business Project Manager with the resources to solve critical problems for the future of our business, which is why we need you.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit

• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

• You thrive in teams, and enjoy getting things done together

• You take ownership and build solutions, focusing on what matters

• You do what is right, work with integrity and speak up

• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

• Bachelor’s Degree in Business Administration/Information System/Finance/Operations Management/Communications, or with equivalent experience in managing complex regulatory/transformation projects

• 5+ years’ Agile/hybrid project management experience in large enterprises/MNCs

• Hands-on experience in managing, tracking and forecasting project status, actions items, dependencies and spending through tools (MS Project, JIRA, Confluence, Pivot Table)

• Excellent analytical and trilingual communication skills

Nice to Haves:

• Knowledge in MPF or pension products/services

• Exposure to business automation, project management tools (PowerBI/Apps, Asana)

• Holder of relevant professional certifications (PMP, PMI-ACP, CISM)

On the job you will:

• Perform comprehensive cross-function/entity impact analysis to identify stakeholders and dependencies on process, collaterals, system changes to effectively execute new Retirement/Pensions-related regulatory or transformational projects.

• Coordinate multi-party meetings with internal stakeholders and external vendors to prepare agendas, summarize key updates, assign action items, follow-up on matters arising, make recommendations and escalate issues for decision making to clear blockers and progress towards project delivery.

• Partner effectively with Product Owners and Scrum Masters from functional areas including but not limited to: IT, operations, trustee, strategy, customer relations, marketing, finance, risk and compliance, to develop project plan and provide relevant support.

• Track project progress against baseline to produce accurate management dashboards/reports on milestones, benefit and spending.

• Work closely with senior project manager and program director to address management ask.

• Stay current to market and industry best practices through training and self-study.

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better

• A leadership team dedicated to your growth and success

• A bold ambition and set of goals to be a leader in driving transformation in our industry

• Our best. Every day.

Learn more about opportunities with us at www.manulife.com/en/careers/why-join-us.html

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Working Arrangement

Hybrid