Experience Inc. Jobs

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Responsibilities:

• Develop and execute customer-centric marketing campaigns across multiple channels, including ATL, BTL, social media, and paid ads, to drive penetration to the card base and to achieve acquisition and revenue growth.

• Take the lead in managing new initiatives and enhancements for the digital insurance platform, including UAT and creating test cases.

• Collaborate closely with partners to manage and maintain the general insurance product shelf. This includes developing new products and revamping existing ones to meet the needs of card members and optimize product profitability.

• Identify and explore new partnership opportunities and products to strengthen the product portfolio.

• Liaise with internal and external stakeholders, including insurance partners, to ensure the seamless delivery of marketing campaigns and other business initiatives.

• Provide guidance and support to the wider insurance team on marketing and product-related projects.

• Develop and deliver business proposals and presentations for stakeholders.

Qualifications:

• Minimum of 5 years of experience in insurance product and marketing within the insurance or bancassurance industry.

• Bachelor's degree or above in Marketing, Business Administration, or a related discipline.

• Strong project planning and execution skills, with experience managing multiple marketing campaigns within tight timelines. Ideally, you should have experience executing campaigns across various channels, including ATL, BTL, social media, SEM/SEO, and paid ads.

• Experience in managing creative and media agencies.

• Familiarity with digital marketing, acquisition strategies, and performance dashboards or tools is advantageous.

• Self-motivated and results-oriented, with the ability to work independently.

• Excellent command of written and spoken English and Cantonese (Chinese).

• High proficiency in Microsoft Office applications.

• Proficient in developing and delivering PowerPoint presentations.

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Why American Express?

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Job: Marketing

Primary Location: Hong Kong-Hong Kong-Hong Kong

Schedule Full-time

Req ID: 24004874