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Hyatt Guest Services Officer - Guest Services - Hyatt Regency Hong Kong, Tsim Sha Tsui in HONG KONG, China

Description:

What you will do:

  • Provide courteous, professional and efficient service at all times

  • Engage in heart-felt and genuine conversation

  • Handle phone calls and respond to guests' inquiries in an efficient and courteous tone

  • Build and maintain positive rapport with customers

Qualifications:

What you should have:

  • Qualification in Hospitality Management

  • Preferable prerequisite experience in a hotel with good standards

  • Well developed telephone skills

  • Good communication skills and language skill

  • A great team player who is customer-oriented, attentive and hospitable

  • Fresh graduates will also be considered

Primary Location: CN-91-Hong Kong

Organization: Hyatt Regency Hong Kong, Tsim Sha Tsui

Job Level: Full-time

Job: Guest Services

Req ID: HON005401

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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