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Highmark Health IT Infrastructure Analyst in Home, West Virginia

Company :

Highmark Health

Job Description :

Job Summary

This job is responsible for ongoing operation and support of batch processing using BMC Control-M. This job will require the ability to insert, run, and restart jobs, as well as make permanent scheduling changes to our batch environment. A strong background in mainframe is preferred, specifically with JCL and utilities such as SDSF, as well as a good understanding of open systems filesystems. You must be able to work and communicate well with others in order to deliver on customer needs.

Essential Responsibilities

  • Execute best practices to ensure high availability for the application environments.

  • Responsible for making permanent and temporary scheduling changes.

  • Hold, insert, run, and restart mainframe and open systems jobs.

  • Participate in Disaster Recover drills and provide documentation for auditing purposes.

  • Perform recovery procedures, scheduling and backups, and monitor batch processes.

  • Perform operational support of IT Infrastructure technology

  • Assure compliance to required standards, procedures, guidelines, and processes.



  • High School Diploma or equivalent required



  • 1-3 years of experience in Information Technology

  • Proficient in administration of scheduling applications and monitoring of daily batch operations.

  • Thorough understanding of distributed platforms (Windows and Linux servers).

  • Strong knowledge of JCL and experience with mainframe job restarts.

  • Familiarity with IT Service Management too, preferably Cherwell.


  • Experience with Control-M administration, installation, configuration, and troubleshooting.

  • Deep technical knowledge of the Control-M platform as a whole – Enterprise Manager, Configuration Manager, Agents, GUI, etc…

  • Extensive knowledge using Archive Manager and Self Service.

  • Understanding of dataset triggering using Control-O and restarts using Control-R

Language (Other than English)


Travel Requirements

0% - 25%

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity ( http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf )

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

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Req ID: J178569