Experience Inc. Jobs

customer service manager.

• holtsville , new york

• posted today

job details

summary

• $60,000 - $65,000 per year

• permanent

• bachelor degree

• category office and administrative support occupations

• referenceAB_4614816

job details

As the Customer Service Manager, you will be responsible for overseeing the daily operations of the customer service department, ensuring high levels of customer satisfaction, and developing strategies to improve service quality. You will lead a team of customer service representatives and work closely with other departments to enhance the overall customer experience.We believe that outstanding customer service is the backbone of our success, and we are looking for a passionate and experienced Customer Service Manager to lead our team.

salary: $60,000 - $65,000 per year

shift: First

work hours: 8 AM - 4 PM

education: Bachelors

Responsibilities

• Strategy Development: Design and implement CSR strategies aligned with the company's values and goals.

• Program Management: Manage CSR programs and initiatives, ensuring they are effectively executed and monitored.

• Stakeholder Engagement: Collaborate with internal and external stakeholders, including community organizations, employees, and government agencies, to enhance CSR efforts.

• Reporting and Analysis: Prepare regular reports on CSR activities, measuring impact and outcomes against set goals and KPIs.

• Budget Management: Oversee the budget for CSR programs, ensuring efficient allocation of resources.

• Communication: Develop and disseminate communication materials that highlight CSR initiatives and their impact.

• Compliance: Ensure all CSR initiatives comply with relevant laws and regulations.

• Training and Awareness: Educate employees about CSR initiatives and encourage participation in community engagement activities.

Skills

• Active Listening

Qualifications

• Years of experience: 0 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

AA

amrine alikhan

• +1 631 427 1096 (tel:+1 631 427 1096)

• amrine.alikhan@randstadusa.com