Experience Inc. Jobs

Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE The Community Liaison is responsible for partnering with internal business partners (MillerKnoll employees) and external (guests) to purposefully manage and act on the dynamic and evolving aspects of the workplace experience. Grounded by their knowledge of facility management, the goal of the Community Liaison is to connect people to other people, tools, and resources that contribute to maintaining a thriving, energetic, high performing community of people.

ESSENTIAL FUNCTIONS

Helps to coordinate events and activities with internal business partners such as Food Service, Facilities Management, Executive Assistants and IRTs.

Manages, approves, and maintains restricted access and specialty space bookings/reservations: long-term project rooms (if applicable), Mother's Rooms, etc.

Monitors day-to-day management of spaces, furniture, fixtures to ensure they are clean, well maintained for the needs of both employees and visitors.

Responsible to push out (not writing) change management communication (from direct WTLs) via appropriate MillerKnoll communication channels and forums.

Understands MillerKnoll's policy on safety for both employees/visitors and accepts accountability for ensuring both groups understand our policy and practices including how to conduct business within our environment with accordance to our business and safety policies.

This position is the key contact for Safety. This role will be briefed on a regular basis of any drills for employees for fire, tornado, or civil emergency.

If applicable, responsible for mail delivery to the mailstops and dropping off mail offsite as applicable (incoming and outgoing).

Manage breakroom supplies.

Has knowledge of temp check stations, PPE requirements (for all what sections of the buildings) and what is required for all to enter the buildings.

Works with vendors and contractors on site to be briefed on (and comply with) safety requirements throughout the entirety of their visit.

Monitor Sanitization Stations and contact the appropriate team if items are running low.

Work with employees to ensure they are always wearing a mask and social distancing while in the office when applicable.

If applicable for your site, monitors outside spaces, parking lots and grounds to ensure that the same standards of experience delivered inside are met outside or as needed for your site.

Monitor fitness spaces (if applicable) to ensure they are clean, and signs are posted etc.

Awareness of site-specific community events and guest visits.

Communicates community events to maximize employee exposure and participation (i.e.: Lounge Posts, Emails, Microsoft Teams channels, etc.). Written communications will come from Global Facilities group.

Communicates and demonstrates desired behaviors to maximize employee exposure, participation and engagement.

Is aware of all digital signage displays (where applicable) to ensure continuity and relevance to current community events, site specific knowledge, resources, etc. Works with appropriate team if displays are outdated etc.

Understands, expresses, and embodies MillerKnoll values through practice/behaviors.

Understands, expresses, and embodies MillerKnoll point-of-view on inclusiveness and diversity.

Understands the unique needs of employees and guests based on the type of environment we're trying to create for employees; and acts