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Continental Toyota Service Advisor in Hodgkins, Illinois

Shift your career into gear by joining Continental Toyota! We are a growing dealership and looking for a Service Advisor to join our team! Our store offers incomparable opportunities for employees to grow in their career and make giant strides in their professional advancement. If you are motivated and work hard we will provide you with what is necessary to succeed.   What We Offer * Comprehensive benefits package Medical, Dental, FSA, Vision * Paid vacation * 401(k) retirement program * Comprehensive Training program * Growing department * Promote from within * Opportunity to have an impact on our business * Collaborative, positive team environment   Responsibilities * Setting, and confirming appointments with customers * Greeting customers in a timely and friendly manner * Determining vehicle needs based on customer information and a vehicle walk-around * Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle * Producing repair orders for customers with full transparency including cost and time estimates * Communicating with Technicians and Parts Associates to ensure timely completion of work * Follow-up with customers on the status of their vehicle * Setting and achieving targeted sales goals * Providing an exceptional customer experience to drive loyalty Qualifications  * Service Writer experience in either a dealership or high volume auto center * High-energy * Several years of experience selling automotive service work in either a dealership or high volume auto/tire center * Knowledge of warranty vs. non warranty service work * Verifiable, proven track record of success in sales and customer satisfaction * Willing to work Saturdays * Valid Driver’s License  * Ability to multi-task