Job Information
JEFFERSON COLLEGE Testing Specialist in HILLSBORO, Missouri
Testing Specialist
Classification Summary:
This class is the first level in the Testing Support series. Incumbents coordinate exams and provide routine direction and information to students, regarding policies and procedures. Responsibilities may include administering testing and maintaining testing environment; providing routine direction and information; coordinating and providing testing accommodations and assistance for students with needs; and recording test results.
Minimum Education and/or Training and Experience:
Associates Degree and 6 months of related experience.
Proficient in providing extended customer service to students, third-party candidates, and faculty.
Capable of prolonged standing for customer assistance and sitting for computer monitoring.
Frequent mobility in and around testing rooms and centers.
Competent in adapting to evolving technology and software.
Ability to learn applicable local, state, federal, and third-party regulations.
Strong customer service skills for interacting with students, faculty, and candidates.
Preferred Education and/or Training and Experience:
Minimum of associates Degree and 6 months of related experience.
Strong Computer skills with troubleshooting software.
Experience in using Word, Google Forms, and Google Drive.
Licensing Requirements: Certified Test Administrator Certificate (can be obtained after employment)
Classification Duties:
Maintain procedures and manuals for all testing platforms; review and update materials; ensure documents are secured. (A1)
Assist instructors with paperwork related to utilizing testing and testing services; ensure testing forms are completed correctly and are assigned to proper accounts. (A1)
Oversee computerized testing programs; ensure testing programs are functioning correctly; troubleshoot routine program errors. (A1)
Update computerized testing software platforms following monthly updates and upgrades. (A1)
Maintain knowledge of each testing program utilized at the College; ensure each program launches and operates in the intended manner. (A1)
Maintain daily and monthly testing records; update records in appropriate software systems and databases. (A1)
Perform other related duties of a comparable level/type as assigned.
Position Duties:
Knowledge:
Customer service principles;
Computers and related software applications;
Applicable local, state and federal laws, rules, and regulations;
Academic program requirements.
Skills:
Providing customer service;
Using computers and related software applications;
Reviewing and processing paperwork, forms, and/or other related items;
Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Wage/Salary: $16.18
Status: Full time
If Part-time, hours per week:
If Non-exempt, work days: Monday thru Friday with some Saturdays requiredMonday and Wednesday 7:30 am - 4 pm, Tuesday and Thursday 12:00 noon - 8:30 pm, Fridays 8 am - 2 pm (Subject to change)
Posting Number: SF00556
Special Instructions Summary:
This search is open until filled. Review of applications will begin on July 22.
To apply, visit https://apptrkr.com/5442030
It is the policy of Jefferson College that no person shall, on the basis of age, ancestry, color, creed, disability, genetic information, marital status, national origin, race, religion, sex, gender identity or expression, sexual orientation, or veteran status, be subject to discrimination in employment or in admission to any educational program or activity of the College. In compliance with Federal Rules and Regulations, Jefferson College has adopted a procedure for resolving complaints of discrimination. The procedure is available to any Jef erson College student, employee, or applicant who feels that he or she has been discriminated against in employment, student programs, or student activities.
Copyright 2024 Jobelephant.com Inc. All rights reserved.
https://www.jobelephant.com/
jeid-be444df4535faf4898112c17c8e48368