Experience Inc. Jobs

Data Center Technician

Hilliard, OH

Technical Summary

• IT Networking

• Ticketing Experience

• Troubleshoot

• Hardware

• Linux

• IT Experience or Internship

• CompTIA, CCNA or In Progress

Description

Be part of an enterprise level, network team operation. The Data Center Technician will support network operations within a commercial data center setting to maintain physical and virtual infrastructure. You will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives.

The position will provide simple, sustainable, and repeatable solutions in the scaling support of several data center locations and be responsible for day to day assistance with capacity management. The Data Center Technician will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.

Duties

• Quickly and accurately resolve issues with server and network hardware through root cause analysis.

• Understand computers, servers, network devices and command line diagnostics.

• Prepare stage, set up, and perform startups and shutdowns (e.g., racks, hard drives, switches).

• Follow specific instructions, checklists, guides, standard protocols, and emails.

• Set up equipment properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).

• Perform post-execution quality checks and verify grounding, staging, labeling, and cabling.

• Perform diagnostics and troubleshooting following standard procedures.

• Quickly identify the cause(s) of issues, and replace faulty components.

• Decommission hardware for simple changes and refresh (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance.

• Follow procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads.

• Maintain TCP/IP networking and infrastructure technologies.

• Work with network cabling and standard optic types.

• Manage work and priorities through ticketing system and workflow.

• Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction.

Additional

• Required: High school diploma, GED, or equivalent.

• Required: Basic knowledge of computer hardware, servers, and components.

• Required: Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word).

• Required: Flexibility to work non-standard business hours that may include weekends and/or holidays.

• Previous datacenter experience a plus.

Shift

• Shift: 1pm-11pm

• Frontside Schedule: Sunday-Wednesday

• Backside Schedule: Wednesday-Saturday

Environment

• Data Center Work

• Break/Fix

• Deployment

• IT Networking

• Works in a team of 5

Interviews & Start Date

• 2-step, virtual over MS Teams

• 1st Round-HR Interview

• 2nd Round-Technical Interview

• February 24, 2025

Pay and Benefits

The pay range for this position is $22.63 - $22.63

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hilliard,OH.

Application Deadline

This position will be accepting applications until Feb 1, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.