Job Information
Flagstar Bank, N.A. Proof & Control Reconciliation Specialist in Hicksville, New York
Position Title
Proof & Control Reconciliation Specialist
Location
Hicksville/100 Duffy Avenue/3201
Job Summary
The Proof & Control Reconciliation Specialist position is responsible for the reconciliation of assigned general ledgers and works to identify and resolve any discrepancies to avoid or reduce the organizations exposure or loss; research and detail oriented, handles assigned rejects and identifying items and processing to avoid customer or bank impact. To provide a good level of customer support Processing and booking entries, support of department's policies, procedures and internal and external audits.
Pay Range: $21.09 - $26.89 - $32.70
Pay Range: Local Minimum Wage - $0.00 - $0.00
Job Responsibilities:
- Ensure all inclearing checks from the FRB and other correspondent banks are processed daily by the Item Processing Department by reconciling the general ledgers. Resolve discrepancies as they are identified. Clearing entries in open item managed accounts where the debit and credit entries are posted manually or through a system.
- Ensure all inclearing rejects as a result of the file processed through DNA are processed daily by the Exception Processing Department and returns are sent to the correspondent banks by the Processing Solutions Department by reconciling the general ledgers. Address and resolve discrepancies as they are identified. Verify that the bank receives the credit from the Federal Reserve Bank for inclearing and returns by reconciling the general ledger and communicating the appropriate department if there is a discrepancy.
- Ensures all Inclearing checks from the FRB, Fiserv Clearing Network and Viewpointe Settlement System, JP Morgan Chase and other banks are processed daily by Fiserv Deposit Solutions by reconciling the general ledgers. Resolution of discrepancies as they are identified. Clearing entries in open item managed accounts where the debit and credit entries are either posted manually or through the DNA system.
- Ensures all Inclearing rejects as a result of the file processed through DNA are processed daily by the Exception Processing Department and returns are sent to the correspondent banks by the Fiserv Deposit Solutions by reconciling the general ledgers daily. Addresses and resolves discrepancies as they are identified. Verifies that the bank receives the credit from the Federal Reserve Bank or Fiserv Clearing Network-Viewpointe Settlement System for Inclearing and returns by reconciling the general ledger. Communicating to the appropriate department or Fiserv Deposit Solutions if there is a discrepancy.
- Ensure all transactions posted to the Zelle Fraud general ledger are clearly identified by reconciling the general ledger. To follow up with the Online Banking Department for the disposition on outstanding items. Ensure that the bank receives the correct settlement when customers initiate transfers from their account using Zelle. To identify, research and resolve rejects by debiting or credit customer accounts timely by reconciling the general ledger daily.
- Performs analytical review on selected general ledger accounts such as, ATM/POS Rejects, ACH Return, Debit Card Claims and Card Adjustment Express and ATM Overage/Shortage. Research and rectify unexpected or unusual results by accessing information from various departments such as Exception Processing, Processing Solutions, IT and Branches and Departments. Respond to questions from other Business Units regarding general ledger accounts.
- Reconcile the Debit Card Claims general ledger to ensure all entries are reported and cleared correctly. Follow up with Departments with any outstanding items that have not cleared the general ledger timely.
- Reconcile the ATM Overage/Shortage general ledger daily to ensue transactions are reported and stated correctly. Communicate to Departments or Branches when an issue arises with a transaction.
- Cross-trains on the remainder functions within the department. Performs record keeping and general clerical functions (e.g. copying, faxing, basic accounting procedures, data entry, answering telephone etc.) for the purpose of supporting departmental operations and providing updated information. Complete statistical reports on a daily basis. Preparation and labeling of hard copy documents for the purpose of off-site archiving. (Record retention). Scan daily all department documents in Nautilus. Review documents to ensure accuracy. Work with the IT Department if any issues arise during the scanning process. Assists Department management in various activities including revision/implementation of departmental policies/procedures, DNA Releases, bank acquisitions and mergers, systems conversions.
- Performs special projects, and additional duties and responsibilities as required.
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
Job Requirements:
- Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
- Minimum experience required: 3 years of banking experience in Back Office Operations. Branch experience helpful.
- Good written and verbal communication skills.
- Ability to quickly identify differences or issues when handling rejects and reconciling general ledgers.
- Proficient in MS Word, Excel, Outlook.
- Working knowledge of DNA, Nautilus highly desirable.
- Strong customer service skills.
- Strong interpersonal, analytical and problem-solving skills.
- Detail oriented; ability to quickly identify differences or issues when handling rejects and reconciling ledgers.
- Performs well as a team player and when working independently.
- Travel requirements: N/A
- Physical demands (ADA): No unusual physical exertion is involved.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Minimum Salary: 0.00 Maximum Salary: 0.00 Salary Unit: Yearly