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Verint has one of the broadest portfolios of customer engagement solutions available today. With the experience we gained over the last 25 years, we help organizations simplify and modernize customer service experience through our market-leading cloud and hybrid solutions.

Verint Israel site in Herzliya is Verint’s biggest R&D center. We are part of a successful global organization but enjoy being a dynamic local site. Our teams move fast in a flexible hybrid model, and utilize cutting-edge technology such as AI, Machine Learning, NLP, and Speech & Text Analytics to improve customers’ lives and save time and energy for millions globally.

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As the Operations- Software Fulfillment Group Manager, you will lead a global functional group that includes Order Coordinators and software fulfillment engineers and specialists. The Group is responsible for processing Sale Orders, maintaining automations, E-Deliveries, and License generation for both SaaS cloud and on-prem, third party royalties, and support desk. provide the necessary support and coordination to internal business and PMG teams, Improve operational management systems, processes, and best practices. You will also prepare and execute plans for product transitions and introductions projects, coordinate with all stakeholders to ensure good quality deliveries, reporting and trending analysis, service-level success, order fulfillment metrics and identification of system improvements.