Job Information
Hershey Entertainment & Resorts Retail Assistant Supervisor in Hershey, Pennsylvania
Join the team at Hersheypark Camping Resort, campground located a few miles down the road from Hersheypark amusement park that features log and deluxe cabins, tent sites, and partial and full-hookup sites.
The Retail Assistant Supervisor is responsible for overseeing the daily operations of the country store and overseeing store employees.
As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Enter sales into the POS system
Sell cross destination attraction tickets via the Galaxy system
Refund merchandise and attraction tickets
Conduct business with guests with a smile, enthusiasm, and professionalism
Resolve guest opportunities in a timely and professional manner, taking steps to minimize any future opportunities
Handle all payment transactions
Oversee the store opening and closing procedures
Complete end of day paperwork and audit store clerk banks/paperwork for accuracy
Process the daily change order and audit merchandise and Galaxy vault banks
Update standard operating procedures and training manuals
Stock shelves and assist with rotating product to standard
Ensure all orders are accurately received and put away to standard
Receive orders in Eatec, process corrections and update pricing
Receive, transfer and correct warehouse orders
Process internal propane sales
Accurately process write offs to standard
Assist in overseeing store clerks to include training, coaching, delegating tasks, ensuring accuracy of accounting work, enforcing lunch break and child labor laws, and reward employees for exceeding expectations
Assist with yearly inventory and ensure accurate counting of all store merchandise
Assist with cleaning, sweeping, and mopping of the Country Store
Act as manager on duty when necessary
Perform other job duties as assigned
Qualifications:
Must be 18 years of age or older
Minimum 1 year supervisory experience in related field
Must have a valid driver's license
Knowledge, Skills, and Abilities:
Must have the ability to multitask
Strong basic math skills and handle cash with a high degree of accuracy
Must possess problem solving skills
Must be friendly, upbeat, and work well with other employees
Must be able to interact with our guests with friendliness and professionalism
Ability to stock bundles of firewood and bags of ice
Ability to work individually and as part of a team
Must display a positive attitude, eagerness to learn, and professional image
Must have the ability to safeguard confidential information
Job Demands:
Physical requirements include standing at least 95% of the shift, walking, bending, pushing and lifting up to 35 pounds
Must be able to work in a combination of indoor and outdoor weather conditions
This is a part time, year round position. Applicants must be able to work any shift between the hours of 7 am and 11 pm. Applicants must be available weekdays, weekends, and holidays. Applicants can expect to work limited hours in the months of January through March and November through December and full hours in the months of April through October.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer