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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Sr Technical Project Manager - Federal position requires experience

in the area of Responsible Officer (RO) for all Government Accountable Property, for all active projects. The responsibilities include audit reporting, inventory of customer assets, decommissioning of assets and working directly with our customer and other entities to manage accountable property.

The Sr. Technical Project Manager is the single point of contact for non-routine to moderately complex installation projects for communication networks. The position reports to the Manager Federal Programs and is an integral part of the Government Programs Project Management Office (GPPMO). The Sr. Technical Project Manager works with a team of Technical Project Managers and Coordinator Technical Projects staff and is accountable for meeting contractual performance criteria and due dates during service delivery, and successful overall project completion.

Required: Top Secret/SCI with Poly Security Clearance

Location

Herndon, VA

The Main Responsibilities

• Coordinate activities in support of program managers and teams that support the design, installation and maintenance of services

• Track and monitor projects from initiation through completion

• Prepare deliverables (e.g., status reports to Government, order information, open issues)

• Analyze contracts, product and service descriptions, and network technical requirements to identify parameters required to initiate service order processing and project implementation

• Work directly with Government representatives, engineers and program manager to develop scope of work, timeline, communication plan and all pertinent aspect of comprehensive project management

• Ensure Government commitments and expectations, and project deliverable requirements are met

• Promote project management and industry best practices to enhance project success and customer satisfaction

• Direct on-time implementation of products and evaluate and maintain progress

• Manage resources and processes, and resolve issues to ensure timely delivery

• Control installation activities through scope verification, changes, and performance measurements

• Monitor progress to ensure critical project targets are met

• Identify and anticipate failures and delays based on lessons learned and previous experience

• Engage appropriate resources to troubleshoot and isolate problems, and develop new procedures if required

• Make recommendations to improve efficiency (schedule and cost)

• Evaluate performance measures and direct corrective actions

• Develop solutions to meet project milestones

• Recognize risks and implement corrective actions to ensure compliance with customer service and contractual expectations

• Notify the Customer of work completion and obtain acceptance of final deliverables, services, and products provided

• Ensure final documents are complete and delivered as required by the contract

• Solicit feedback from customer to determine customer satisfaction (perception of service quality and effectiveness)

• Review and update forecast budgets for program and project related activities

• Manage program and project related invoices

• Prepare quotes based on pre-established or contract rates

• Ensure services are completed and billed according to contractual obligations

• Conduct review for completeness and accuracy of services provided and charges listed

• Reviews management document deliverables for clarity and completeness

• Understanding of communications products and services, Government contracting and Federal Acquisition Regulations (FAR), and contract terms and conditions required

• Proficiency using Microsoft Office applications (Excel, Word, Outlook, SharePoint, Project and PowerPoint) required

• Good communication, organizational, and problem solving skills

• Good analytical and inductive reasoning skills (ability to develop solutions and recommendations)

• Work in a team environment

• Some travel may be required

What We Look For in a Candidate

Minimum Qualifications

• Bachelor’s degree or equivalent experience in project management, technical management, business management, communications, engineering, or related discipline

• Minimum two years of experience; or minimum five years of professional work experience

• General experience includes: customer service, project management, network service, and provisioning

• Project Management Professional (PMP) certification preferred

• US Citizenship required

• May be required to meet eligibility requirements for access to classified information (applicants selected will be subject to a government security investigation)

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$93,210 - $124,280 in these states: VA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 334751

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

93210

Salary Max :

124280

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

10/03/2024