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Description

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.

The Strategy & Operations team within Worldwide Specialized Sales is seeking a Sales Operations Specialist to build and own mechanisms aimed primarily at driving operational efficiencies. This role will support Sales, Business Development, and Solution Architecture teams. This includes partnering with Sales Operations Managers to implement and manage business processes, systems, tools, analyses, and reporting that optimize business functions to meet organizational goals and initiatives. One of your primary stakeholders will be our Specialized Sales teams. You will provide valuable business insights for sales reps and managers into their accounts, territories, and revenue, which will optimize their productivity and enable them to better serve our external customers. The Sales Operations Specialist plays a critical role in establishing operational excellence and making important business decisions for the organization.

This role leverages a variety of tools such as Excel, Varicent, Anaplan, SQL, Salesforce.com, and numerous internal systems to determine root cause, run analyses, and propose operational solutions. These solutions may involve long-term system and policy changes or may only require short-term fixes applied to correct a particular situation. This is a hands-on role that often identifies, analyzes, and takes action to address core process challenges.

Key job responsibilities

• Create and manage mechanisms to optimize core sales operations functions, such as goals/ KPI reporting, variable compensation, revenue flow, and executive escalations and approvals.

• Become subject matter expert on revenue, pipeline, compensation, and other key metrics used to run the business. Including looking for commonalities across our stakeholders’ business needs, building scalable mechanisms, and leveraging automation to grow our capacity in line with the growth of the business.

• Ensure that systems and processes enable the introduction of new products.

• Advocate for our sales reps and managers with our cross-functional stakeholders and peer operations organizations.

• Support Sales Operations Managers to drive improvements to reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data.

• Partner with other functions in AWS such as Data Warehouse/Business Intelligence, Business Development, Finance, Marketing, Recruiting, and Compensation

Drive simple, scalable solutions to difficult problems, and communicate complex analytical results, both written and verbally.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Basic Qualifications

3+ years of Microsoft Excel experience

Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

Experience with sales CRM tools such as Salesforce or similar software

Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

3+ years of finance, business management and sales operations experience

Experience working within a high-growth, technology company

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,200/year in our lowest geographic market up to $131,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.