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SMX Receptionist/Concierge (2168) in Herndon, Virginia

Receptionist/Concierge (2168)at SMX(View all jobs) (https://www.smxtech.com/careers/)

Herndon, VA

SMX is seeking a Full-Time Receptionist/Front-Desk Concierge to serve as the first impression of employees, guests, and clients. This position will start as a temporary role with the possibility of moving to full time. This role is 100% onsite in Herndon, VA

Duties Include :

  • Answer a multi-line phone system

  • Greet and assist all in office -- many will be visiting for a day or days and unfamiliar with the space

  • Perform basic IT troubleshooting such as providing direction on how to connect to Wi-Fi and printers and helping with printer supply refills

  • Guide employees with reservation of conference rooms

  • Guide employees and guests to reserved office locations and familiarize them with the office

  • Maintain stock and appearance of common break areas

  • Guide out-of-town guests with local information

  • Provide guidance on food service delivery options in the local area

  • Ensure conference rooms are ready for use

  • Ensure safety protocols are followed

  • Assist with extra support for large meetings - such as coordinating food and beverages

  • Support the Security Department with various administrative tasks

Required Skills and Experience :

  • Clearance: None, but must be eligible to obtain

  • 2 year of experience in an office setting.

  • Proficient in MS outlook

  • Clear verbal and written skills, ability to multi-task, professional demeanor

  • Strong IT software skills and ability to trouble shoot IT problems (with prepared guidance from IT) and either resolve or refer to helpdesk

  • Customer service experience

  • Desire to ensure a delightful user experience of our office

Some positions require US citizenship for work under DOD contract

Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, DC Metro, Florida, Hawaii, Maryland, and Massachusetts.

Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face.

SMX is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information. SMX is an Equal Opportunity/Affirmative Action employer including disability and veterans.

Selected applicant will be subject to a background investigation.