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Amazon Cloud Support Associate Intern - East Region in Herndon, Virginia

Description

Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. By applying to this position, your application will be considered for all locations we hire for in the United States.

Would you like to use the latest cloud computing technologies? As a Cloud Support Associate Intern you will learn to solve critical, highly complex customer problems that may span multiple AWS services and partner with AWS teams to help reproduce and resolve customer issues. Our Cloud Support team provides technical support to our customers across the globe. The Cloud Support Associate Internship is a training program for the Cloud Support Associate role. This is an excellent opportunity to join one of Amazon’s technical teams, working with some of the best and brightest engineers, while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.

If this sounds exciting to you - come build the future with us!

Key job responsibilities

• Gaining experience with AWS cloud services including EC2, load balancers, and S3 storage solutions

• Collaborating with AWS engineers and fellow peers in a virtual classroom to learn about AWS services and practice troubleshooting techniques

• Applying new skills through customer case simulations

We are open to hiring candidates to work out of one of the following locations:

Herndon, VA, USA

Basic Qualifications

•Position is working in US – East Region. Candidates must work from our building in Herndon, VA. Hours are 9 am-6 pm EST.

• Currently enrolled in an Associate or greater undergraduate degree program (e.g., Associate degree, Bachelor’s degree) with a graduation conferral date between December 2024 and August 2025. Only rising seniors are eligible (no return intern offers can be considered).

• Experience or coursework in networking and operating systems

Preferred Qualifications

• Knowledge of internet fundamentals and cloud computing concepts

• Experience troubleshooting networks (e.g., TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or similar/related technology)

• Experience with at least one functional scripting language (e.g., Perl, Python, Ruby, shell scripting)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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