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Farm Bureau Insurance Customer Service Representative in Hermitage, Tennessee

***Please send resumes to justin.grogan@fbitn.com - we will reach out with the next steps in the applicationprocess*** Job details {#please-send-resumes-to-justin.groganfbitn.com---we-will-reach-out-with-the-next-steps-in-the-applicationprocess-job-details tabindex="-1"}


  • \$15 - \$25 an hour

Benefits and Perks

  • Paid time off

Job Type

  • Full-time

Pulled from the full job description Paid time off

Full Job Description

Position Overview

Successful Farm Bureau Agency is seeking a qualified professional to join their team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work with the agent to establish and meet marketing goals


  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance plays in helping people manage the risks of everyday life
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to obtain TN Property and Casualty license preferred
  • Ability to obtain TN Life and Health license preferred

If you are motivated to succeed and can see yourself in this role, please complete and email your resume. We will follow up with you on the next steps in the interview process.

This position is with a Farm Bureau independent contractor agent, not with Tennessee Farmers Mutual Insurance Company. Farm Bureau agents are independent contractors who hire their own employees.

Job Type: Full-time

Pay: \$15.00 - \$25.00 per hour (Depending on experience and insurance licensing)


  • Paid time off


  • Day shift

Weekly day range:

  • Monday to Friday - Office hours are 8:00 - 4:30

Ability to commute/relocate:

  • Hermitage/Nashville, TN 37076: Reliably commute or planning to relocate before starting work (Preferred)


  • High school or equivalent (Preferred)

Work Location: One location

Application Question(s):

Do you have an active insurance license or willing to obtain one? (Property/Casualty and Life/Health TN License) Pay will be dependent on prior experience and insurance licensing

Job Type: Full-time

Experience level:

  • No experience needed

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • Hermitage, TN 37076: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location