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Compass Group, North America ASSISTANT DIRECTOR OF CONFERENCE SERVICES in Henrico, Virginia

Flik Hospitality Group

Salary: $75000 / year

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

$5,000 SIGNING BONUS!

Job Summary

The Assistant Director of Conference Services will provide direct support to the Meeting & Events Planning Managers, ensuring the seamless planning and coordination of meetings, conferences and other events.

Key Responsibilities:

  • Manage performance by addressing any concerns with the employee, and engaging Human Resources to follow the progressive counseling process to ensure the highest level of execution and performance by all team members

  • Prepare and administer annual performance appraisals for all team members

  • Prepares monthly metrics, reporting and other data as requested by Capital One

  • Control expenses monthly to coincide with budgeted payroll and operational budgets

  • Assist Planning Managers in utilizing the reservation system and focusing on the strategic assignment of meeting space so as to maximize utilization

  • Conducts ongoing audits of existing processes and makes recommendations as needed based on identified risks while holding team accountable as needed

  • Coordinate a wide range of services for meetings which have been booked, including Audio Visual requirements, food and beverage requests, conference room set-ups, signage, distribution of materials, etc.

  • Confer with clients before, during and after their events, maintaining a positive relationship and responding to inquiries and requests in a timely manner

  • Communicate to all relevant internal departments and subcontractors the specific needs of the client, both in advance of and during the course of meetings

  • Participate in daily and weekly Planning Meetings, reviewing the details of events which he or she has been working on, answering questions from staff members, and discussing relevant logistical matters

Minimum Qualifications:

  • B.S. Degree in Hospitality or related field or 5-10 years of event planning experience

  • Strong supervisory, leadership, management and coaching skills is required

  • Strong communication skills both written and verbal

  • Proficient computer skills required to be successful

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Req ID: 1342449

Flik Hospitality Group

JEANNE M LANE

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