Experience Inc. Jobs

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Pharmacist Account Manager - Remote

Job Description Summary

Plays a key role in various multi-functional projects critical to the company in achieving its clinical and operational goals and objectives. Develops, implements and monitors clinical specialty programs in the field. Serves as clinical liaison for assigned Pharmacy contract(s). Manages overall client relationship. Participates in the development of clinical management products and services. Activities address impact on customers, operations, program integrity, pricing, quality and satisfaction. Develops and tracks the appropriate metrics to monitor the quality and care cost impact of the client's program. Requires communication across all departments, an understanding of the strategic impact of the program(s) for the company, knowledge of how the specialty programs integrate with other clinical initiatives, and expertise with data management.

Job Description

• Serve as primary point of contact and subject matter expert on all quality matters pertaining to assigned clients and area of focus.

• Lead monthly client meetings, either by phone or in person, to review program reporting and progress, status of strategic plan implementation, and discuss other capabilities, tools, or products that could address issues

• Build external client satisfaction by establishing strong client-facing relationships with health plan quality leaders and successfully implementing quality initiatives

• Establishes priorities and maintains positive client relationship

• Responds to client's requests for information

• Assesses, investigates and resolves difficult issues to achieve customer satisfaction

• Responsible for oversight of all program reporting

• Ensures standard and ad hoc reports are provided accurately and on time

• Develops and tracks the appropriate metrics to monitor the quality and impact of the client's program

• Provides overall project coordination for the contract's clinical and operational functions.

• Collaborate with key internal and external stakeholders, and external vendors, to ensure needs are understood, capabilities are aligned, and initiatives are on schedule and within budget

• Develops strong relationships and contacts within the company that are supportive of the achievement of program goals

• Works closely with teams to ensure consistent delivery of approved programs to their client

• Revenue Generation - Works to ensure revenue goals and administrative expenses are managed

• Leads the development of clinical program enhancements and better practices

• Identifies program improvement and upsell opportunities

• Supports other functions as requested throughout the program lifecycle including contracting, finance, outcomes, communications and IT.

• Proven experience with Medicare Star Ratings

Responsibilities

• Comfortable presenting to clients, at conferences, on webinars etc.; either by phone or in person

• Proven ability to effectively distill complex information into clear and compelling presentations

• Excellent interpersonal skills, with the ability to effectively facilitate meetings, resolve conflict, build consensus, establish rapport and collaborate effectively across departments, internally and externally

• Demonstrated ability to identify and lead the implementation of opportunities for enhancements

• Organization and prioritization skills, strong attention to detail, and the ability to simultaneously manage multiple projects, under pressure and strict timeframes, without compromising quality

• Strong systems aptitude

• Excellent client relationship management skills

• Ability to work in a high stress environment and manage multiple complex responsibilities

• Exceptional verbal and written communication skills

• Ability to think through issues and recommend effective solutions

• Excellent time-management and multi-tasking skills

Work Experience

Work Experience - Required:

Pharmacy, Project/Program Management

Work Experience - Preferred:

Education

Education - Required:

Bachelors - Pharmacy

Education - Preferred:

PharmD - Pharmacy

Certifications

Certifications - Required:

RPH - Registered Pharmacist - Pharmacy - Pharmacy

Certifications - Preferred:

PharmD - Doctor Of Pharmacy, State Licensure - Pharmacy - Pharmacy

Potential pay for this position ranges from $97,760.00 - $166,180.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/benefits) and click on the "Benefits at a glance" button for more detail.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.