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Ford Motor Company Customer IAM Senior Platform Engineer in Helena, Montana

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation.

As a key member of our Enterprise Technology group, you’ll play a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

The Customer Identity and Access Management Platform Senior Engineer will contribute to the engineering, development, and 24/7 support of identity and access management highly available solutions for the customer identity platform on Azure AD B2C. The successful candidate will work closely with other Ford teams (business teams, cyber security, applications teams, other technical teams) and our partners to ensure Azure AD B2C is providing the secure, premium customer experience required to deliver the Ford focus areas. This position requires an individual with a continuous improvement mindset who is driven by the pursuit of operational excellence with the fortitude to build technical prowess to navigate the Azure AD B2C ecosystem, networking, security compliance, and software development.

What you’ll be able to do :

  • Collaborate with the Technical Anchor to design, engineer, develop, deploy, and support new Azure AD B2C software and platform features that adhere to Ford security, architecture, and IAM standards.

  • Support delivery of tactical and strategic IAM solutions, including analysis, design, and implementation to improve security posture.

  • Contribute to the development and implementation of IAM strategies and roadmap.

  • Provide technical guidance and support to other team members.

  • Develop and maintain metric dashboards and monitoring/alerting systems.

  • Provide day-to-day operations of requests, incidents, and problems.

  • Create and maintain technical documentation for team and integrating applications (e.g., architecture diagrams, API documentation, coding standards, operational processes, procedures, configurations, application onboarding tips, etc.)

  • Use modern software development Agile methodologies to deliver high-quality software on time and on budget.

  • Use modern software delivery pipelines to automate the deployment and testing of software and platform features.

  • Maintain and update Ford custom policies using the Identity Experience Framework.

  • Maintain and update UI (visual presentation of user journeys) in accordance with the Ford UI Design Team provided specifications.

  • Write clean, efficient, and maintainable code in C#, .NET Core, or other relevant languages that can integrate with Azure Graph APIs.

The minimum requirements we seek :

  • Bachelor's degree in Computer Science or related.

  • 8+ years or more of hands-on experience with Microsoft Azure, App Services, API Management with:

  • Demonstrated thorough understanding of IAM principles.

  • Demonstrated strong problem-solving skills.

  • Demonstrated ability to work collaboratively to identify and solve problems with a globally dispersed and diverse team.

  • Demonstrated dedication to continuous improvement and operational excellence.

  • Demonstrated strong verbal, interpersonal, and written skills with the ability to work directly with business owners and application teams for gathering information and troubleshooting.

  • Demonstrated ability to explain complex technical concepts to a variety of audiences (e.g., team members, business partners, senior management)

  • Demonstrated ability to work under pressure, meet strict deadlines, challenge the status quo, and manage ambiguity.

  • 5+ years of experience:

  • Delivering secure, always-on customer identity platform with Microsoft Azure AD B2C

  • Demonstrated experience with Application Insights and Log Analytics.

  • Demonstrated experience with federated identity protocols like SAML, OAuth, and OpenID Connect for implementing single sign-on (SSO) solutions.

  • Demonstrated experience implementing Multi-Factor Authentication.

  • Demonstrated experience with Web Application Firewalls.

  • Demonstrated experience with Content Delivery Networks (CDN).

  • Hands-on experience with KQL and PowerShell.

  • Demonstrated experience working as a contributing member of a team leveraging Agile methodologies.

  • Demonstrated ability as a continuous learner with natural curiosity to remain up to date with IAM capabilities, trends, and best practices, and apply them to improve the platform.

  • Ability to support 24/7 coverage (rotational on-call support).

Our preferred requirements :

  • Experience implementing Conditional Access is a plus.

  • Hands-on experience with Site Reliability Engineering (SRE) and Dynatrace.

  • Industry recognized certifications a plus (e.g., AZ-900: Azure Fundamentals, Certified Information Systems Security Professional (CISSP)).

  • Advanced degree in Information Assurance or related field a plus.

  • Self-starter, ability to take initiative.

What you’ll receive in return :

As part of the Ford family, you’ll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings, and stock investment plans, incentive compensation, and much more. You’ll also experience exciting opportunities for professional and personal growth and recognition.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is available for this position.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, or protected veteran status.

For information on Ford's salary and benefits, please visit: https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2024-benefits-and-comp-GSR-sal-plan-2.pdf

SOUTHEAST MI RESIDENTS : Please note, this job is posted as remote unless the selected candidate lives within 50 miles of Dearborn, MI. In this case we request the candidate to be on-site 1-2 days a week.

Requisition ID : 31133