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Pitney Bowes Facility Operations Quality Trainer - Fulfillment - 2nd Shift in Hebron, Kentucky

Job Description:

At Pitney Bowes, we do the right thing, the right way

As a Quality Assurance Trainer for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components:  Client. Team. Win. Innovate.

You are:

The Quality Assurance Trainer is responsible for consistent training of all critical warehouse processes to newly onboarded associates as well as tenured associates requiring updated training.

You will:

You will be responsible for:​

  • All training areas, such as; physical process steps, error management, exception handling, systemic application steps, compliance training, safety, document control, utilization of hardware, conveyor systems and RF scanning devices

  • Depending on assigned area of specialty, you will monitor detailed steps for parcel induction processes, receiving processes, floor loading trailers, exception processing, communication processes, ticket submissions, auditing, compliance, containerization and outbound shipping processes

  • Fulfillment would include but not limited to receiving, putaway/stocking, picking, inventory control/cycle counting, packing and shipping

  • Provides feedback to Operations Manager or Supervisor for employee reviews.

  • Assist with Quality Assurance functions (Audits, Exception Logs, Scale Compliance)

  • Constructively watches employees and provides feedback on a regular basis.

  • Oversees package exceptions and final resolution

  • Helps ensure time goals and productivity goals consistently met for the

  • Adheres to all safety procedures in the performance of job duties.

  • Other duties as assigned.

Your background:

As a Quality Assurance Trainer, you have:

  • The ability to read and follow directions

  • Documented experienced leader

  • Excellent listening skills

  • The ability to work in a high paced environment

  • The ability to work a flexible work schedule

  • Familiarity with Word, Excel, Email, and WMS interface

  • The ability to read and follow directions

  • The ability to be highly organized

  • The ability to be a team player

  • Strong Communication Skills

  • The ability tolift upto 50 lbs. with or without accommodations.

  • The ability to walk and stand 80% of the time with or without accommodation.

  • The ability to stoop, and bend 80% of the time with or without accommodation.

  • Basic enough understanding of English to be able to understand and follow safety and other operational directions communicated in English, irrespective of your native language

Preferred:

  • Bi-lingual in Spanish

  • Experience within the logistics or parcel shipping industry preferred

Our Team:

Ecommerce logistics. Only easier. Pitney Bowes Global Ecommerce is our fastest growing business segment. Our focus on the consumer and shipper experience – driven by innovative technology and consultative insights – has uniquely positioned us as the trusted partner for ecommerce brands and shippers. Our best-in-class services include ecommerce fulfillment, delivery (domestic and cross-border), and returns that help merchants drive conversions, customer satisfaction and lasting loyalty. These solutions build better order experiences through data science-based innovation and consultative support that help make clients’ jobs easier. Ranked by Internet Retailer as a Top Carrier, Top Fulfillment Service Provider, and the #1 International Ecommerce Provider, we are the preferred ecommerce logistics partner for over 800 brands and shippers.

We will:

  • Provide the opportunity to grow and develop your career through training and access to various development programs

  • Offer an inclusive environment that encourages diverse perspectives and ideas

  • Offer a casual and safe work environment

  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization

  • Offer comprehensive benefits: pbprojectliving.com:

  • Paid time off

  • Multiple Insurance options: Medical/Dental/Vision/Pet

  • Multiple savings plan options: 401K Plan with company match; Health Savings Account; Dependent Care

  • Access to PB Life Perks Discount Program

  • Eligible for PB Employee Referral Program $$

  • Training and opportunities for advancement

  • Tuition Reimbursement

We actively look for prospects who:

  • Are passionate about client success.

  • Enjoy collaborating with others.

  • Strive to exceed expectations.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link. 

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

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