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HealthAlliance Clinical Practice Supervisor in Hawthorne, New York

Clinical Practice Supervisor

Company: WMC Advanced Physician Services PC

City/State: Hawthorne, NY

Category: Executive/Management

Department: Gyn ONC

Union: No

Position: Full Time

Hours: M-F 830-5

Shift: Day

Req #: 37094

Posted Date: Sep 29, 2023

Hiring Range: $31.69-$39.83

Apply Now

External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/25025) Internal Applicant link

Job Details:

Job Summary:

The Clinical Practice Supervisor is responsible for oversight of practice operations and enforcement of policies and procedures in accordance with all regulatory and organization requirements.

Responsibilities:

  • Supervise patient care and operational activities to ensure that the practice successfully supports the organization's mission and vital values.

  • Review patient schedule and ensure provider and staff coverage.

  • Identify and resolve operational problems and maintain overall patient and work flows.

  • Review processes within practice for competencies and identify improvement areas.

  • Supervise assigned personnel including hiring, training, payroll reconciliation and yearly performance reviews.

  • Responsible for delegating work to assigned staff and achieving workflow standards.

  • Provides guidance and support to staff and ensures the work is completed efficiently and correctly.

  • Is or becomes a Cerner (electronic medical record used by practice) super-user. Ensure that within Cerner all patient visits are locked and billed, tasks are addressed, patient inquiries are answered, referrals and pre-certifications are obtained and portal inquiries are attended.

  • Conduct regularly scheduled staff meetings to inform of changes in the practice’s policies or processes, provide education to staff and allow staff to provide feedback on any areas or issues.

  • Review and resolve any insurance, billing, referral or authorization issues.

  • Oversee daily payment reconciliation.

  • Order and maintain office/medical supplies and equipment.

  • Maintain patient confidentiality.

  • Provide coverage to front office as needed.

  • Perform other related duties as directed or required.

  • Provide clinical support when necessary within scope of practice for specific, certified/licensed role (i.e.: Licensed Practical Nurse, Medical Assistant). Clinical support can include

  • Review of patient schedule and planning for clinical visits for the day with providers.

  • Escort patient to examination/treatment rooms and perform basic intake (i.e.: height, weight, blood pressure, pulse, temperature).

  • Document medical history, medication reconciliation and enter information into EMR.

  • Perform finger sticks and other outpatient testing.

  • Pre-Certify drug refills and provide prescription information as directed by the physician.

  • Assist providers with patient visits as needed, including procedures.

  • Obtain blood work and specimens from patients.

  • Inform patients of test results under direction of the provider.

  • Assist patients with coordinating follow-up testing and on-going treatment after review with providers. Assist in coordinating with hospital and other clinical sites for continuum of care for follow-up patient care.

  • Prep exam & treatment rooms and ensure that each room is properly stocked for patient care.

  • Clean and sterilize instruments and assist in ordering clinical supplies and equipment.

  • Assist with scheduling, authorizations, referrals, phone calls and other clerical duties as needed.

    Qualifications/Requirements:

Experience:

Minimum of three years medical office management, required or Two years of experience in a practice setting as a medical assistant, required or Two years of experience in a practice setting as a licensed practical nurse, required.

Education:

High School diploma or equivalent, required or Medical Assistants Diploma from an accredited program, required or Completion of an accredited or approved program in Licensed Practical Nursing, required.

Licenses / Certifications:

RMA,(Registered Medical Assistant by ARMA, American Registry of Medical Assistants)/CMA (Certified Medical Assistant by AAMA, the Certifying Board of the American Association of Medical Assistants) or NYS Licensed Practical Nursing

About Us:

WMC Advanced Physician Services PC

Benefits:

We offer a comprehensive compensation and benefits package which includes:

  • Health Insurance

  • Dental

  • Vision

  • Retirement Savings Plan

  • Flexible Saving Account

  • Paid Time Off

  • Holidays

  • Tuition Reimbursement

    Apply Now

    External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/25025) Internal Applicant link

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