Job Information
Vail Resorts Team Lead Competition Services in Hastings, Minnesota
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
To Learn More, please review the Benefits Eligibility Summary (https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en_US)
Job Summary:
The Competition Services Team Lead is responsible for overseeing the daily operations of racing which includes safety setup, managing practices, and competition events at the resort, while leading, supervising and developing a crew with a strong dedication to guest service. The ideal candidate will have strong leadership skills and successfully lead a staff.
*Job Specifications: *
Expected Pay Range: $23.00 - $25.00 / hour
Shift & Schedule Availability: Full Time
Skil Level: Advanced
As a Competition Services Team Lead, you will:
Promote and ensure a safe environment for both employees & guests
Supervise, train, coach, and assist Supervisor and Entry-Level Competition Services staff in the performance of all duties for day and night operations
Responsible for hiring, training, developing, scheduling, reviewing, and disciplinary action/termination for all Competition Services team members
Responsible for the execution of all Competition events.
Participate in Vail Resorts Competition Best Practice groups, Resort Leadership Team meetings, and resort/company special events
Manage operational budgets, payroll, and employee schedules while analyzing labor and expenses to stay within budget.
Responsible for knowledge of OSHA regulations and training those expectations to the team
Job Responsibilities:
Enhance the guest experience through the responsibility of producing a high-quality race experience
Execute daily operations by opening and/or closing all race venues, including filling front-line employee positions as necessary, especially during non-peak periods
Manage a race training/competition schedule with all users both internal and external
Maintain and repair related equipment to the job
Provide superior service to our customers (internal and external) at all times. Interact with the guests and respond to all guests in a courteous, efficient manner
Provide a safe, clean, and professional quality race experience to guests, staff, and purveyors of all ages and skiing/riding abilities
Responsible for maintenance and safety of all race-related materials. Identify and take action to resolve any hazards, or obstacles for guest and employee safety.
Assist Ski Patrol with injuries and ensure compliance with all risk management, health, and safety protocols
Other duties as assigned
Job Requirements:
Previous race experience
Minimum of 2 years previous leadership experience in a dynamic operational setting
Must either snowboard or ski with advanced ability as determined by management.
Current, valid Driver’s License
Must be at least 18 years of age
Ability to manage time, deliver expectations, and thrive in a high-stress, rapid-changing environment
Strong organization, interpersonal skills, and proficient Microsoft Office skills
Professionalism and strong guest service skills, attention to detail and timeliness
Ability to work well with others while maintaining a positive attitude
Ability to communicate effectively in oral and written form (in English) including communicating on the mountain radio
Preferred:
Familiarity with mountain operations
High School graduation or equivalent
Physical Requirements:
Ability to be outside in potentially inclement weather for up to 8 hrs
Ability to shovel, rake, and drill surfaces
Weight Lifted: 26-50lbs
Lifting, Standing, Walking, Climbing/Balance Frequency: 2/3 of the time
Sitting, Reaching, Stooping, Kneeling, Crouching, Crawling Frequency: 1/3
The expected pay range is $23.00 - $25.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 503912
Reference Date: 07/29/2024
Job Code Function: Ski/Snow School
Vail Resorts
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