Experience Inc. Jobs

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The U.S. Consumer Data Office (USCDO) is responsible for advancing Enterprise Data Governance principles and policies across the data assets underpinning our consumer products. Additionally, USCDO is involved in data management initiatives including creating new data assets, supporting platform migrations, and data issue remediation.

In this role, The incumbent will be responsible for end-to-end implementation of both data management and data governance opportunities across all aspects of U.S. Consumer data. This role is ideally suited for a candidate adept at analyzing data and processes, identifying gaps, developing solutions, influencing stakeholders and mobilizing support teams to implement solutions.

Responsibilities:

• Develop robust data management, data integration and data quality processes by leveraging best-in-class technology

• Manage end-to-end ownership of USCS data assets that are used in making business decisions for millions of customers

• Develop strong subject matter expertise on both internal and external data assets.

• Act as the custodian for data standardization, data governance, data quality and data ownership, while ensuring compliance and security of the data.

• Innovate with a focus on developing newer and better approaches using big data & cloud technologies

• Build strong relationships, operate effectively within large cross-functional teams, and influence business stakeholders to drive change.

Minimum Qualifications:

• Expertise in Python, SQL & Hive . Understanding of BigQuery platform preferred

• Experience in Shell Scripting

• Ability to frame strategies, messages, and communications in a clear and consumable manner, tailored to the audience

• Ability to navigate roadblocks and drive results to keep initiatives/deliverables moving

• Lead with an external perspective, challenge status quo and bring continuous innovation to our existing processes

• Strong analytical and problem-solving skills

• Ability to solve unstructured problems

• Ability to work effectively in a team environment

• Ability to learn quickly and work independently with complex, unstructured initiatives

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Data Mgmt and Analytics

Primary Location: India-Haryana-Gurugram

Schedule Full-time

Req ID: 24011879