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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Function Description:

Global Services Group (GSG) brings together the company’s external and internal servicing functions and includes best-in-class organizations providing exceptional care to our external customers, and servicing internal functions that make American Express run efficiently.

SABE: Sales and Business Enablement (SABE) is an internal servicing team providing sale performance reporting and business enablement support to the enterprise. The objective of the SABE GCS US Performance Reporting and Insights team is to ensure that Commercial businesses have timely and accurate reporting, insights, and forward-looking actions to help drive business performance.

How will you make an impact in this role?

• Build and implement vision & roadmap for Reporting portfolio.

• Deliver accurate & timely performance reporting and insights. Define & implement metrics to measure quality and effective usage of delivery.

• Understand data structure, systems, sales platforms for developing insightful analytics.

• Leverage standard processes internally and bring outside-in perspective to deliver outstanding reporting and insights.

• Drive innovative data & process management ideas, standardization, leverage new technologies and tools

• Build a high performing team to support delivery. Identify and attract strong talent to the team, drive engagement.

Qualifications:

• 8 years of hands-on proven experience in data analytics demonstrated ability along with team leadership.

Past Experience

• Strong analytics & reporting proven record, Understanding of data and visualization concepts.

• Experience in Sales performance management reporting and insights.

• Effective communicator and strong story-telling skills, ability to communicate optimally to senior audiences.

• Ability to lead and encourage team (size 4-8) of highly skilled and diverse analytics professionals.

• Stakeholder management and project management in matrixed environment.

• Strong analytical and technical experience Python, Hive, SQL, Cornerstone, Cloud – GCP / LUMI, Visualization Platforms: Tableau.

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Data Mgmt and Analytics

Primary Location: India-Haryana-Gurugram

Schedule Full-time

Req ID: 24017561