Job Information
American Express Assistant Relationship Manager - Consumer Cards in Haryana, India
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join
Team Amex, you become part of a global and diverse community of colleagues with an unwavering
commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you
create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that
support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague
has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our
company values and powerful backing promise to provide the world’s best customer experience every day.
And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like
they belong.
Join Team Amex and let's lead the way together.
- This is a front-line Sales position in the Consumer Cards Sales team, and is responsible for driving business,
achieving monthly sales acquisitions and acquiring new customers through consultative selling of our cards
products via defined channels of acquisition [Retail, Corporate, Venue-sales]
Prospecting for new customers through existing leads and cold calling and maximizing lead generation
Timely execution of all sales activities – leads, campaigns, referrals & any self generated leads
Tracking and reporting sales performance including pipeline, acquisition results and market conditions
Set appointments, listen to customer needs and sell most appropriate product
Researches and understands prospects before making the call
Ensures all applications are fully and accurately completed, and submitted properly
Be the interface between Amex and the customer to resolve any application processing issues
Drive the on-boarding of new customers and initiates spend enablement activities
Keep up-to-date on products and competition
Attend and participate in regular staff meetings
Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts
Attend relevant industry and partner conferences, tradeshows and networking events
Ensuring all performance standards are met viz. business targets, controls and compliance
Engaging with premium customers to build relationships, and delivering a positive customer experience
while acquiring new customers
Expansion of internal and external relationships, and drive sales results
The position is also responsible for ensuring appropriate sales processes are followed, and the highest
levels of controls and compliance are adhered
Educational Background Required:
- MBA or Graduate
Experience Required:
- Good experience of front line sales experience in financial services domain. Candidates with experience in
B2C, IT sales, Ecommerce, Travel, Lifestyle, Healthcare, Real Estate can also apply.
Skills Required:
Consultative selling experience
Proven track-record of meeting and exceeding sales goals
Demonstrated strategic ability– able to link Amex and customer goals
Excellent verbal and written communication, relationship building experience in developing and executing
successful sales strategies
Excellent problem solving skills
Excellent planning skills and territory management skills
High levels of initiative, self motivation and time management
Ability to influence and negotiate with customers both internally and externally and at all levels
Ability to engage and gain commitment effectively across all communication platforms (via telephone,
email & face to face)
Ability to establish/maintain credibility with customers and partners
Strong Microsoft Word, PowerPoint, Excel skills
Qualifications
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job: Sales Career Path
Primary Location: India-Haryana-Gurgaon
Schedule Full-time
Req ID: 24018079
American Express
- American Express Jobs