Experience Inc. Jobs

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Underwriting

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$71,800.00 - $118,500.00

Target Openings

1

What Is the Opportunity?

The Client Manager works in close partnership with the Regional Director and the Director of Client Services to conceptualize, execute, and manage a wide array of client service activities, projects, and strategies in the prospecting, implementing, and servicing stages of the client lifecycle. The Client Manager acts as the hub of client support activity, and the primary point of communication between the client and home office.

What Will You Do?

• Building strong client relationships:

• The Client Manager is the primary point of contact (post-sale) with the client.

• Provides a high level of service and maintaining client-focused attitude toward activities, concentrating on those that most strongly contribute towards improving client value and experience.

• Demonstrates a broad knowledge of markets, products, services, and operations both internally and with the client.

• Building strong business partnerships:

• Responsible for effectively interpreting and communicating and driving the client objectives with all levels of internal management to ensure client satisfaction.

• Builds and strengthens key business partnerships within the organization by influencing and holding partners accountable for superior client service.

• Escalates and engages other areas appropriately and drives communication, execution and client value.

• Providing analytical insight and problem resolution:

• Skillfully navigates ambiguous and/or developing relationships, initiatives and challenges, providing timely, accurate and relevant facts and data to guide decisions.

• Responsible for mastering all relevant data sources and providing analysis on that data as needed or as otherwise dictated by company policy.

• Exhibits a sense of urgency when researching complex issues, and provides accurate and timely status and resolution to internal and external stakeholders.

• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Knowledge of insurance distribution channels.

• Foundational understanding of underwriting and reinsurance.

• EB product and market knowledge including competitive landscape.

• Familiarity with the underwriting process.

• Influence and relationship management skills.

• Solid business analysis skills including data analysis and P&L.

What is a Must Have?

• Minimum of 3 years experience in sales, marketing or client management.

What Is in It for You?

• Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .