Job Information
The Hartford Director Category Management, IT Outsourcing Professional Services in Hartford, Connecticut
Dir Category Mgmt - FP06BE
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
The Hartford is a strong company with a powerful brand and a bright future. The Strategic Sourcing & Real Estate (SSRE) department plays a critical role in The Hartford’s future by operating as a trusted business advisor with deep expertise that advances The Hartford’s business objectives and delivers exceptional customer experiences. SSRE is structured with three category management teams, Professional and Corporate Services, Technology & Outsourcing and Claims, complemented by sourcing delivery teams. We operate as advisors with our customers to positively impact business strategy, while optimizing the way we use third parties to meet enterprise and business unit objectives comprehensively.
OVERVIEW OF THE ROLE:
The Director, Category Management - IT Outsourcing is responsible and accountable for developing, managing and executing the category and sourcing strategy for ITO spend areas, managing annual spend of approximately $100M. This role works closely with CIO’s and other senior IT leaders, requires knowledge and experience of IT Outsourcing relationships, and experience building and driving enterprise-wide sourcing strategies. This role will report to the AVP, Category Lead for Outsourcing within the Technology and Outsourcing Category Management Team.
This role will have a Hybrid work arrangement, with the expectation of working in the Hartford, CT office 3 days a week (Tuesday through Thursday).
RESPONSIBILITIES:
This role functions as a trusted advisor for CIOs and other IT leaders through the category management and sourcing journey
Drives significant reductions in cost within this category, focusing on all levers that drive value including demand and supply opportunities
Develops and implements best practices within this category
Leads sourcing events and develops supplier negotiation strategies that optimize spend, reflect and maximize The Hartford’s buying power, focus on service quality/performance and minimize risk exposure
Leads complex, highly visible negotiations with major vendors, negotiating key terms, and working with various stakeholders from legal, information protection, risk management, etc. to draft and execute contracts
Drives sourcing model maturity based on industry best practices and The Hartford’s operating model changes
Coordinates and prioritizes with the sourcing delivery team for higher volume contracts and allocate projects to sourcing delivery team in support of the category plan
Utilizes Procurement technology to facilitate the end-to-end Procurement Lifecycle
Manages strategic category supplier relationships
Manages new & existing legacy contracts and will drive standards/best practices for assigned spend
Evaluates and introduces new suppliers with innovative, cost cutting or disruptive technologies
Aggressively manages category performance by adhering to internal savings goals and reviewing financial models for commodity type items.
QUALIFICATIONS:
Bachelor’s degree preferred along with relevant experience. Advanced degree (JD, Master’s degree in procurement/supply chain, business, engineering or related field) or equivalent experience a plus
Minimum 8 years of experience in strategic sourcing with specific experience in the IT Outsourcing category
Successful track record in Procurement with significant experience developing and executing category strategies and reviewing, analyzing and negotiating contracts
Strong strategic and analytical skills with ability to solve long-term and analytical problems
Experience in leading market analysis and intelligence gathering across relevant categories to support successful strategy development
Extensive negotiation skills and best practices in contracting
Excellent relationship management skills including the ability to work collaboratively with senior leadership in Procurement and across multiple Businesses and Corporate Functions
Exceptional ability to influence stakeholders and drive groups with divergent opinions toward effective, collaborative decisions
Exceptional supplier relationship and contract/conflict management skills
Excellent written and oral communication skills
Outcome-oriented with experience driving results in an environment of change
Strong packaging and presentation skills with the ability to analyze and explain pricing models and contract terms
Knowledge of Microsoft Word, Excel, and Power Point is a must. Coupa skills are a plus
Experience in IT Delivery and project management a plus
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$115,840 - $173,760
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us (https://www.thehartford.com/about-us) | Culture & Employee Insights (https://www.thehartford.com/careers/employee-stories) | Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity) | Benefits (https://www.thehartford.com/careers/benefits)
Human achievement is at the heart of what we do.
We believe that with the right encouragement and support, people are capable of achieving amazing things.
We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.
Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.
We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because when our customers, communities and employees succeed, we all do.
About Us (https://www.thehartford.com/about-us)
Culture & Employee Insights
Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity)
Benefits
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