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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Account Management

Overview

Partner with customers to achieve specific business goals that jointly drive market share, volume, and revenue growth. Focus on the delivery of customized payment solutions and comprehensive consulting support, while leveraging MasterCard’s strong brand, technology, operations and risk platforms to deliver bottom line results to customers

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Role

• Deliver against sales targets for MasterCard products & services and net revenue targets from existing and new business.

• Execute MasterCard’s Sales Discipline Framework to identify strategic partnership customer needs and oversee the delivery of integrated solutions that address those needs as well as the needs of their issuers.

• Design specific strategies that drive customized solutions for the business that drive profit, revenue growth, and value creation for both MasterCard and the customer.

• Collaborate with the customer to establish and execute annual business planning and quarterly review sessions to establish, monitor and report progress against joint objectives.

• Participate in setting marketing strategies and sales targets for products/services sold against customer’s business objectives utilizing a strong understanding of issuer business models.

• Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.

• Implement sales plan designs to include business development, advertising, marketing and product management activities with customers, prospects and internal MasterCard contacts to identify new business opportunities and product ideas.

• Analyze customer’s business through profitability modeling, financial forecasting and competitive analysis. Responsible for specific account revenue and P&L management and results.

• Initiate interactive business conversations with key decision makers around new or emerging issuing opportunities with focus on bringing new revenue opportunities to MasterCard. Provide consultative industry and MasterCard insights in alignment with segment specialty.

• Build relationships with the third party sales force of the processing and distribution partners to train them on the value proposition of the MasterCard partnership.

Experience/Education (preferred):

• Bachelor’s degree required advanced degree helpful.

• Knowledge of reporting tools, data analysis and industry best practices

Skills/Abilities:

• Ability to work in a complex and changing environment that requires both flexibility and creativity to succeed.

• Uses understanding of current marketplace and market research to anticipate how MasterCard products and solutions can help drive our strategic partnership customer’s business as well as the issuers.

• Deep understanding of financial planning including investment and profitability analysis, P&L management related to risk dynamics, and budget and planning experience leveraging business strategy acumen.

• Understands all MasterCard products and solutions and can demonstrate the value proposition they offer to customers to differentiate MasterCard.

• Must be able to integrate knowledge across disciplines (e.g., marketing, operations, risk).

• Must demonstrate effective leadership, negotiation and problem resolution skills.

• Proven client relationship skills with solid negotiation capabilities and demonstrated influencing skills.

• Must be able to work in a fast paced evolving business process as a self-starter with limited supervision and direct training

• Takes initiative to explore new business opportunities and act as a trusted advisor to the client’s executive management team

• Superior presentation skills, communication skills and sales training ability.

• 20-25% travel required

Purchase Salary Range - $164,000 - 263,000

NYC Salary Range - $172,000 - 275,000

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Purchase, New York: $164,000 - $263,000 USD