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Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers—including 9 of the top 10 payers across the country. Lyric’s solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric’s strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai .

This role is responsible for driving the strategy, development, and management of our pre-pay products. This role collaborates closely with cross-functional teams including engineering, design, go to market, and customer support to deliver innovative solutions that meet the evolving needs of our healthcare provider and payer customers.

ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES

• Product Strategy : Understand and execute the product strategy for pre-pay solutions, aligning with overall company objectives and market demands.

• Market Analysis : Conduct comprehensive market research and analysis to identify trends, opportunities, and competitive threats in the payment integrity industry.

• Product Roadmap: Create and maintain a clear and prioritized product roadmap based on market needs, customer feedback, and business priorities evaluated against resource availability.

• Feature Definition : Work closely with stakeholders to define product features and requirements, ensuring they are detailed, achievable, and aligned with customer expectations.

• Cross-functional Collaboration: Collaborate effectively with engineering, design, marketing, sales, and customer support teams to drive product development and launch activities.

• Product Development: Manage the entire product lifecycle from concept to launch, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, and support to ensure revenue and customer satisfaction goals are met.

• Risk Management: Identify potential risks and issues early in the development process and work with stakeholders to mitigate them effectively.

• Customer Focus : Develop a deep understanding of customer needs and pain points through direct interaction, surveys, and data analysis. Use insights to inform product decisions and enhancements.

• Compliance and Security : Ensure that all payment integrity products comply with relevant regulations and security standards (e.g., HIPAA, PCI-DSS).

• Measurement and Optimization: Define and monitor key product metrics to measure success and identify opportunities for continuous improvement. Implement strategies to optimize product performance and user experience.

• Product Evangelism : Serve as the internal and external evangelist for product offering, working with sales, marketing, and customer support to help them understand the product positioning, key benefits, and target customer.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree

• 8 + yrs of experience in Product Management

• 3 + Years Healthcare industry experience

PREFERRED QUALIFICATIONS

• Master’s in healthcare or technology related field

• PO/PM Certification

• Pragmatic Marketing Certification

• Experience in Payment Integrity Solutions

*The US base salary range for this full-time position is:

$171,992.68 - $257,989.02

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. *

Lyric is an Equal Opportunity Employer that drives superior business results by understanding and leveraging diversity. We strive to maximize the productivity and performance of our employees by fostering a winning team spirit and high personal accountability. Everyone is encouraged to respond including women, people of color, veterans, people with disabilities, all lifestyles, beliefs and generational diversity.