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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Senior Medical Director of Health Informatics and Analytics:

• Leads a team of health informaticists subject matter experts focused on strategy, implementation, and governance of CVS Health electronic health records systems

• Collaborates with the CMO of Retail Health and Associate CMO/SVP of CVS Health to help craft clinical components of informatics and analytics strategy, with a focus on population health initiatives

• Provides ongoing clinical expertise and insights to health information technology Retail Health and enterprise initiatives in collaboration with information technology, digital, and analytics teams

• Leads integration of electronic health records, digital, and analytics tools across Retail Health to support delivery of safe, high value care while managing populations of patients

• Co-develops and implements patient and provider oriented next best actions, using enterprise data and implemental tools, to nudge adoption of evidence-based care

• Champions a culture and use of health information technology to promote high quality, safe, equitable, highly reliable care while supporting the CVS clinician workforce

• Provides clinical perspective on all decisions related to the identification, development and management of technology needed to support Retail Health and enterprise programs

• Creates opportunities in the design of new products and services with significant potential to drive revenues and improve healthcare outcomes

• Promotes a culture of safety across all Retail Health programs, focusing on the use of sophisticated analytics to reduce errors. Works collaboratively with partners to build and harmonize patient safety strategies

• Participates, as necessary, in the sales process for Retail Health products

• Fosters an environment of delivering the highest-quality of care rooted in evidence-based medicine

• Supports broader enterprise care delivery efforts related to health informatics, particularly in advancing the CVS enterprise clinical data strategy as well as in the safe implementation of technology within CVS electronic health record and digital assets

• Interfaces with the enterprise CMO and CMIO in support of broader enterprise initiatives as needed.

Required Qualifications

• Medical Director with strong clinical practice experience in primary or specialty care, EMR and health informatics, Medicare Advantage, and innovative risk-based care models

• Experience in optimizing digital patient experience

• Highly organized, detail oriented, proficient analytical ability, with effective listening and presentation skills and ability to manage sophisticated projects

• Strong capability understanding of analytics and ability to translate insights into business strategy. Proficient in clinical quality measurement and improvement

• Proven experience as a leader who clearly communicates with and engages leaders, clinical community, and team members in establishing a culture of openness, trust, and continual improvement

Preferred Qualifications

• 5+ years of experience in managed care or health informatics related roles

• Experience with operating within and managing Epic electronic health records systems

Education

• Active and current state medical license without encumbrances

• M.D. or D.O. Board Certification in recognized specialty including post graduate direct patient care

• Master’s degree or fellowship training in clinical informatics or related field preferred

Pay Range

The typical pay range for this role is:

$184,112.50 - $396,550.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 01/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.