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Commonwealth of Pennsylvania Clerical Assistant 3 in Harrisburg, Pennsylvania

Reference #: 4508416 THE POSITION Are you someone with exceptional organizational abilities and seeking to advance your clerical career?The Department of Transportation is looking for someone like you! PennDOT is currently hiring a Clerical Assistant 3 to join the Bureau of Motor Vehicles. As part of this role, you will be responsible for examining and processing PA Fleet & Commonwealth Automated Registration and Titling System (CARATS) motor vehicle applications. If you want to experience the reward of helping your fellow Pennsylvanians, this is the job for you! Come and be a part of our team!

DESCRIPTION OF WORK As the Clerical Assistant 3, you will handle various motor vehicle transactions related to PA Fleet. Transactions will be received through mail, messenger, legislative, fax, and customer service counter. Your responsibilities include creating and managing PA Fleet accounts by processing motor vehicle and PA Fleet applications via various channels like mail, legislative, messenger, customer service counter, fax, or telephone. Knowledge of regulations affecting PA Fleet registration from external entities like Public Utility Commission, Federal Motor Carrier Safety Administration, Allegheny Port Authority, and Philadelphia Parking Authority is beneficial.

Your role will involve addressing customer queries by explaining the motor vehicle code, departmental policies, and other regulations in a way that customers can understand. It is important to maintain a professional and polite demeanor that aligns with departmental policies and expectations. Additionally, you will be responsible for safeguarding registration products, credentials, and funds related to motor vehicle activity. This includes handling and processing cash, money orders, personal checks, and certified funds. It is crucial to accurately document and utilize the appropriate fee waiver code when necessary to complete customer transactions.

Interested in learning more? Additional details regarding the duties of this position may be found in the position description.

Work Schedule and Additional Information:

Full-time employment Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Please check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements:

One year as a Clerical Assistant 2 (commonwealth title); or One year of moderately complex clerical experience; or An equivalent combination of experience and training. Additional Requirements:

You must be able to perform essential job functions.

How To Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.