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Kuehne+Nagel Key Account Manager, Chinese speaking - NA Program in Hanoi, Vietnam

You will be part of our Sales + Marketing team, adding your consultative selling expertise + skills to the delivery of business growth.

Your Role

Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified area for Chinese speaking accounts.

Your Responsibilities

You will do this by working with a variety of internal + external stakeholders, ensuring compliance with our current commercial policy while focusing on the following key objectives:

  • To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, elicitingcustomer needs + selling our key products + services.

  • To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU’s.

  • To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM)

  • To monitor monthly performance against set targets ensuring that immediate actions address deviations.

  • To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.

  • To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.

  • To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.

Your Skills and Experiences

  • Bachelor degree in International Business and/or Supply Chain or relevant

  • At least 05 years of experience in Sales at Freight Forwarding/ Shipping lines with a successful track record

  • Excellent communication and influencing/ negotiation skills and Chinese Speaking

  • Build up relationship internal and external; highly organized with the ability to wear multiple hats in a fast moving environment and drive performance and build differentiators.

  • Ability of managing multiple tasks under time pressure with positive attitude

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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