Experience Inc. Jobs

Description

We are looking for an energetic and results-driven individual with Account management experience to drive China-based European sellers to maximize their presence and business in Amazon EU marketplaces. The Account Manager will partner with EU sellers, marketing team to grow sellers' business on Amazon EU including identifying opportunities, monitoring seller's healthy growth, performance, as well as working with sellers to achieve our standard and deliver the best e-commerce experience for customer on Amazon. The account manager will own recruiting, onboarding, monitoring, analysis, coaching and reporting on CN-based EU seller business.

The successful account manager will:

• Recruit and onboard EU sellers to participate in Amazon programs

• Work with EU sellers to drive the feature adoption rate to grow their business with profit and drive the customer experience on Amazon

• Work with EU sellers to become an expert in using internal tools to achieve results

• Work with EU sellers to drive the seller performance and service quality to ensure best customer experience.

• Do analysis to understand sales trends and drivers and develop recommendations on how to grow the business through Amazon programs.

• Show super strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession

Basic Qualifications

• 2+ years of sales or account management experience

• Experience with Excel

• Experience analyzing data and best practices to assess performance drivers

• Speak, write, and read fluently in English

Preferred Qualifications

• Experience analyzing key open issues and resolution metrics for each of the managed accounts

• Experience working with clients