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ASM Global Facility Services Coordinator in Hampton, Virginia

DEPARTMENT: Operations/Maintenance/Administration

JOB TITLE: Facility Services Coordinator

REPORTS TO: Director of Operations

FLSA: Full-time Hourly, Non-Exempt

Pay Rate: $20-$25 per hour Depending on Experience


POSITION SUMMARY

Under the supervision of the Director of Operations: Types correspondence, performs administrative tasks such as filing, taking messages, collecting and reporting statistics, manages the set-up and breakdown of event-related utility service orders, and manages the ASM HRCC’s ALTUM systems for the coordination and recordkeeping of all building repairs and services.

MAJOR RESPONSIBILITIES

  • Creates and maintains spreadsheet databases for purchase orders and requisitions.

  • Generates purchase requisitions and follows-up along the approval process.

  • Facilitates the ordering of all back-of-house supplies once requisitions are approved.

  • Oversees facility inbound orders to ensure accuracy and supply/order receipt.

  • Follows up on any projects as directed by the Director of Operations.

  • Assists with preparation for OSHA and ASM reports.

  • Manages the set-up and breakdown of event related utility service order desks. Includes verifying vendors’ needs during and prior to events to coordinate the ordering process.

  • Places follow-up phone calls and/or emails to provide confirmation of payments for services.

  • Builds rapport with clients by ensuring information on bill of sale is accurately recorded into spreadsheet/database.

  • Assists with attending to the Reception desk and phone and console coverage as backup during the Receptionist’s lunch, time-off, and as needed.

  • Maintains department bulletin boards and assists with the planning & execution of facility internal functions for team members.

  • Creates work orders by inputting accurate data into the HRCC’s ALTUM and updates the work orders regularly to guarantee up-to-date information is recorded.

  • Coordinates and schedules facility repairs and inspections and makes sure all details are recorded accurately and timely into the ALTUM management system.

  • Coordinates the event-related internet needs with external partners for implementation.

  • Responsible for the monthly reporting of all building utilities to include electricity, natural gas, water/sanitation, trash/recycling, and other items as requested.

  • Analyzes and develops alternative solutions for operational projects, procedures, elements.

  • Assists in the implementation of facility rules/regulations as they relate to policy.

  • All other duties/responsibilities as assigned to assist with the function of the Convention Center.

WORKING CONDITIONS

Fast paced, multifunctional office environment where a professional business attitude and appearance is required.

KNOWLEDGE, SKILLS & ABILITIES

  • A Bachelor’s Degree in Business Administration or a similar field – or – the equivalent combination of education and experience.

  • One to two years of professional business office experience.

  • Ability to type at 45 WPM with few errors.

  • Ability to work extended and/or irregular hours including nights, weekends, and holidays.

  • Ability to operate a desktop PC and laptop computers, calculators, fax machines, copiers and other office equipment.

  • Comfortable with generating and maintaining documents with Microsoft Word, Excel and other MS Office software.

  • Ability to work productively and independently with little to moderate supervision to fulfill tasks and meet deadlines.

  • Must be detailed-oriented with the ability to make rational decisions.

  • Must possess excellent interpersonal, oral and written communication skills.

  • Must be a team-player with the ability to get along with others.

  • Must be able to speak, read and write English fluently.

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. ASM is an Equal Opportunity Employer M/W/V/D.

1610 Coliseum Drive ● Hampton, Virginia 23666 ● www.thehrcc.com ● info@thehrcc.com

757-315-1610 ● 757-315-1612 (Fax) ● 866-484-HRCC (4722) (Toll Free)

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