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NJM Insurance Telephone Operator/Receptionist in Hammonton, New Jersey

Here at NJM, we are seeking a Telephone Operator/Receptionist in our Hammonton office. This opportunity is hybrid and does require you to work in the office and at home. Hybrid Schedule: 3 days in the office, 2 days at home (Saturday is remote day).

Schedule:

  • Tuesday to Friday (9:15AM -5:30PM) and every Saturday (8:30AM-4:45PM)

  • 1 mandatory Monday per month (8:30AM- 4:45PM)

Salary: $33,811 - $39,242 (Salary is commensurate with experience and credentials)

Job Responsibilities

  • Answer and direct incoming calls promptly and professionally

  • Greet walk-in lobby customers in a timely and professional manner.

  • Perform general receptionist duties.

  • Demonstrate the knowledge and ability to ask pertinent questions which will allow calls to be directed to the appropriate party.

  • Proficiently utilize training and computer resources to answer questions from internal and external customers.

  • As business needs allow, learn, and perform additional administrative tasks which support the Call Center

Job Requirements

  • Excellent customer service and communication skills

  • General computer knowledge

  • Prior switchboard and/or receptionist experience preferred.

  • Ability to multi-task

  • High School diploma or GED

Benefits Offered: (https://www.njm.com/about/careers/employee-benefits)

  • Medical Insurance (Blue Cross Blue Shield)

  • Dental Insurance (Delta Dental)

  • Vision (Delta Vision/ VSP)

  • Flexible Spending Account

  • Discounts on NJM auto insurance

  • Tuition reimbursement

  • Life insurance

  • Plus, additional company discounts for items like travel, service, car rental and more!

    Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

    What Makes NJM Different? The NJM team comprises talented people who do the right thing by our policyholders and each other. You’ll be part of a financially strong and stable company that has flourished on relationships, integrity, and service for more than a century. NJM is a special place where you can propel your career, help others, and make friends—all at the same time.

    NJM is proud to offer our employees continuous learning options, outstanding benefits, access to wellness programs, and opportunities to give back to the communities we are privileged to serve.

    We have been named a Forbes America’s Best-in-State Employer for five consecutive years.

    Come join us! It’s time for you to make a difference on our remarkable team.

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