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RWJBarnabas Health Patient Care Coordinator in Hamilton Township, New Jersey

Patient Care CoordinatorReq #:44599

Category:Social Work



Facility:Childrens Specialized Hosp

Department:Childrens Specialized Hosp


ACC-HAM, 375 Quakerbridge Road, Hamilton Township, NJ 08619

Children s Specialized Hospital is the nation s leading provider of inpatient and outpatient care for children from birth to 21 years of age facing special health challenges from chronic illnesses and complex physical disabilities like brain and spinal cord injuries, to developmental and behavioral issues like autism and mental health.

Children's Specialized Hospital is now in its third century of caring for those in need. Our Boards of Trustees, physicians, therapists, nurses, staff, volunteers, and donors remain dedicated to the very ideals of the Hospital's founders and committed to providing the best care possible so that every child who seeks our help reaches their fullest potential.

At 16 different New Jersey locations, our pediatric specialists partner with families to make our many innovative therapies and medical treatments more personalized and effective...so children can achieve more of their goals.

Job Summary

Responsible for overall care coordination of patient and family from admission through discharge. Guides family through continuum acting as liaison between family, multidisciplinary team, physicians and external agencies. Monitors family and patient's understanding and compliance with treatment and discharge goals and discharge goals and coordinates team functions toward achievement of discharge plan. Maintains contacts with third party to assure ongoing funding of care and maximum utilization of services available to assure child's ongoing care.

Essential Job Functions

Effectively engages individuals/families in helping relationships using acquired professional skills.

Demonstrates understanding of patient's medical diagnoses, prognosis, progress and implications for family support, education and discharge planning. Transmits clinical information accurately to third party payers and community agencies.

Engages in advocacy for patient, and foster family's abilities to assume independent skills in seeking and obtaining supports and services for child.

Acts to enhance understanding of CSH services and mission through development of relationships with community and government agencies, third part payors, service providers and referral sources.

Demonstrates understanding of health care system, managed care and resource utilization as well as policies and services available for patient populations.

Effectively communicates financial and social needs/barriers/issues to the multidisciplinary team, physicians and external agencies.

Identifies families at high risk for child neglect or abuse and makes appropriate referrals.

Completes proper documentation in a timely manner. Provides necessary documentation to external agencies as needed.

Participates in projects for the department that are consistent with department and hospital goals and missions.

Formal Education and Job-Related Experience


  • Bachelors Degree in Nursing, Social Work or related Allied Health Care field. Masters Degree preferred.

  • Minimum of three years' experience in pediatric setting. (For MS, MSW, minimum of one years experience in pediatrics).

  • Excellent communication skills, both verbal and written.

  • Excellent Interpersonal skills.

  • Good planning and organizational skills.



  • Meets the accrediting and|or licensing standards of the profession.

  • AHA BLS Provider Certification required.

Job Specific Contacts

*Ongoing interactions with patients and families. Continual contact with clinical staff. Frequent interactions with Pre-Admissions, Finance, HIMS and Utilization Review. Ongoing contacts with third party payer, hospital referral sources and community agencies.

Physical Demands

*CSH Mountainside. Occasional visits to other CSH sites, referring and receiving hospitals, and external agencies may be necessary.

Working Environment - Additional Comments

*A high degree of customer sensitivity is required. Excellent cognitive analytical and problem-solving skills essential. Must be able to manage multiple tasks simultaneously.

Job Provides Direction To


RWJBarnabas Health is an Equal Opportunity Employer